Effective Results: Many users have reported significant improvements in app rankings and downloads after using ASOeShop's services. For instance, one user mentioned seeing "significant results in terms of app ranking and downloads" after a few months of working with the platform.
Tailored Approach: ASOeShop is praised for its customized strategies and attention to detail, which set it apart from competitors. Users appreciate the company's "tailored approach and attention to detail"
User-Friendly Dashboard: The platform's self-service dashboard is highlighted as being simple, fast, and efficient. One review noted that the "self-service dashboard is simple and fast," making it easy to manage campaigns.
Reasonable Pricing: ASOeShop offers competitive pricing for its services, which is a significant advantage for many users. Reviews frequently mention the "very reasonable" prices and the good value for money
Customer Support: The company is commended for its excellent customer service, with users noting the helpfulness and responsiveness of the support team. One user described the customer service as "amazing" and "really helpful".
Issues with Review and Rating Retention: Some users have experienced problems with the longevity of the reviews and ratings provided by ASOeShop. One user reported that "all reviews and ratings were delivered timely, but 100% of them were detected after a few days by Apple and removed," which almost led to their app being banned from the App Store.
Refund Policy Concerns: There are complaints about the company's refund policy, with some users stating that the guarantee means nothing and that they were unable to get a refund after issues arose. One review explicitly mentioned that the "guarantee means nothing, you won’t get a refund".
Scam Allegations: A few users have accused ASOeShop of being a scam, citing issues such as non-responsive support and the inability to order services after depositing money. One user described their experience as a "scam" after adding $10 to test the service and encountering an empty window when trying to place an order.
Risk of App Store Penalties: The use of ASOeShop's services has led to concerns about potential penalties from app stores. One user mentioned that their app almost got banned from the App Store due to the detection and removal of fake reviews and ratings.
