Typical Implementation Process for Arreya Software:
Subscription Setup: Begin by subscribing to Arreya's digital signage software. This involves selecting a plan that fits your needs and setting up your account.
Hardware Preparation: Ensure you have the necessary hardware, including a screen, a quality media player, and a reliable internet connection. Arreya can assist in selecting the best devices and screens for your setup.
Account Configuration: Once your subscription is active, configure your account by adding users and setting permissions. Arreya supports unlimited user seats, making it easy to manage team access.
Initial Training: Participate in the included 1-hour onboarding training with a platform expert. This session covers presentation setup, using the Creative Studio, and other key features.
Content Creation: Use Arreya's Creative Studio to design your digital signage content. You can choose from pre-designed templates or create custom layouts. Add widgets for real-time data integration, such as weather updates and social media feeds.
Content Scheduling: Schedule your content to display at specific times. This feature allows you to automate content updates and ensure timely messaging.
Deployment: Deploy your content to the connected screens. Arreya's cloud-based nature ensures that content is always up-to-date and accessible from anywhere.
Ongoing Management: Use the platform's remote management capabilities to monitor and update your digital signage network. This includes checking device status, managing user activity, and making content adjustments as needed.
The entire implementation process is designed to be quick and straightforward, often taking just a few days to get fully operational, depending on the complexity of your setup and the availability of hardware.
Arreya can be customized to fit specific business needs through various features and custom development options:
Custom Feature Development: For large enterprise customers, Arreya offers custom feature development to pilot new functionalities unique to their needs. This includes custom language translations, reporting, and integrations with external applications.
Content Integration: Arreya supports a wide range of content integrations, including Power BI, financial tickers, RSS feeds, and more. This allows businesses to display relevant data and metrics seamlessly.
Custom Templates and Design Services: Arreya provides custom template design services to create unique layouts that align with your organization's branding and messaging. This service is available for an additional fee/
Interactive Features: The platform supports interactive touch screen presentations, making it suitable for kiosks and other interactive displays. This feature can be customized to enhance user engagement.
API and System Integrations: Arreya offers API access and can integrate with third-party platforms, allowing for advanced customization and automation.
These customization options ensure that Arreya can be tailored to meet the specific requirements of various industries and use cases.
Arreya's pricing model is straightforward, with a starting cost of $29.95 per month for 1-3 devices, and the cost decreases as more devices are added. There are no additional setup fees, and the platform's support is included in the subscription cost. However, if you require custom template design or prioritized tech support for digital signage devices, these services are available for an additional fee.
Arreya offers comprehensive training and support to ensure users can effectively utilize the platform. Every subscription includes a 1-hour onboarding session with a platform expert, covering presentation setup and the use of the Creative Studio. Additionally, Arreya provides a variety of resources, including a how-to video library, an extensive online knowledge base, and 48-hour e-ticket support for software-related questions. For those needing more personalized assistance, Arreya offers custom design services and prioritized tech support through Arreya Care.
Arreya takes data security seriously, implementing several measures to protect user information. The platform is cloud-based, which means there is no need for network downloads, reducing potential security risks. All sensitive information is encrypted in their databases, ensuring data protection. Arreya also supports two-factor authentication to enhance account security. The platform's security standards are robust enough to be used by highly secure institutions such as hospitals and military bases.
Arreya regularly releases updates to enhance its features and functionality. These updates are managed through their cloud-based platform, ensuring that all users receive the latest improvements without needing to manually install updates. The updates typically include new features, security enhancements, and performance optimizations. Users are notified of these updates through the platform, and the changes are implemented seamlessly to minimize any disruption to service.
Arreya's policy on data ownership is clear: users retain ownership of their content. The platform ensures that all user-generated content remains the property of the user, and Arreya does not claim any rights over it. Regarding data portability, Arreya allows users to export their content and data at any time, ensuring that they can move their information to another platform if needed. This flexibility is crucial for businesses that may need to transition their digital signage content to different systems or services.
Arreya offers flexible terms for scaling up or down based on organizational needs. Users can easily adjust their subscription plans to accommodate more or fewer devices as required. This scalability is managed through the platform's subscription settings, allowing users to add or remove devices and adjust their plan accordingly. This flexibility ensures that businesses can efficiently manage their digital signage network as their needs evolve, without being locked into rigid contracts.
Arreya operates on a monthly subscription model with no long-term contracts, allowing users to cancel at any time. Here are the key points regarding renewal and cancellation:
Automatic Renewal: After the initial 30-day period, the subscription automatically renews for successive 30-day periods unless terminated by either party.
Cancellation: Users can cancel their subscription at any time by removing their credit card information from the Payment Methods section under Management > Subscription. For immediate cancellation, users can contact Arreya directly.
No Obligations: There are no obligations or penalties for canceling the subscription. Arreya aims to provide flexibility and ease for its users.
Arreya meets several compliance standards to ensure data security and reliability:
Data Encryption: All sensitive information is encrypted in their databases to protect user data.
Two-Factor Authentication: Arreya supports two-factor authentication to enhance account security.
Government Compliance: The platform adheres to strict compliance standards for government devices, ensuring secure and constantly updated systems to prevent vulnerabilities.
Secure Hardware: Arreya recommends using Chrome devices for their state-of-the-art security features, such as kiosk mode, which locks down devices to prevent unauthorized changes.
These measures ensure that Arreya provides a secure and compliant digital signage solution suitable for various industries, including highly secure environments like government agencies.
