

AR Collections Manager
By Crestwoood Associates
AR Collections Manager is a specialized software solution offered by Crestwood Associates, designed to streamline accounts receivable (AR) processes for businesses using Microsoft Dynamics SL. The software automates the AR collection process, enabling companies to better manage overdue invoices, improve cash flow, and reduce the workload associated with manual collections.
Founding: Crestwood Associates was founded in 1998, with a focus on helping businesses optimize their financial and operational processes through ERP and CRM solutions. Over the years, they have partnered with major players like Microsoft to deliver tailored solutions for various industries, with Microsoft Dynamics SL being one of their key offerings.
he AR Collections Manager is designed to enhance the accounts receivable management capabilities of Microsoft Dynamics SL. Key features of the product include:
Automated Payment Reminders: Automates the process of sending reminders to clients regarding overdue invoices. This reduces the need for manual follow-up and ensures that collections activities are consistent and timely.
Customizable Workflows: The software allows businesses to set up custom workflows for managing the collection process, from initial invoicing to final payment collection. This flexibility helps organizations tailor the tool to fit their specific business processes.
Tracking and Escalation: Tracks the status of invoices and allows users to escalate issues when payments are overdue, ensuring that no outstanding balances are overlooked.
Dashboard and Reporting: Provides real-time visibility into AR statuses through dashboards and generates reports to help businesses monitor their collections, cash flow, and customer payment behaviors.
Integration with Dynamics SL: AR Collections Manager integrates seamlessly with Microsoft Dynamics SL, allowing businesses to pull data directly from the ERP system without needing to manually input information into multiple systems.
Crestwood regularly updates the AR Collections Manager to stay current with the evolving needs of its users and developments in financial technology. Some recent new features include:
Improved Reporting Capabilities: Enhancements to the reporting module provide more detailed insights into AR statuses, helping businesses make informed financial decisions.
Additional Payment Gateways: Expanded options for integrating with various payment gateways, making it easier for businesses to collect payments from a wide range of customers.
Crestwood Associates places a strong emphasis on delivering customer-centric solutions and fostering long-term relationships with clients. The company’s values revolve around:
Client Success: Crestwood’s primary goal is to help its clients achieve success by optimizing their financial and operational workflows. The company is known for providing personalized support and developing solutions that directly address client pain points.
Expertise and Innovation: Crestwood is built on a foundation of deep expertise in the Microsoft Dynamics ecosystem. The company stays up-to-date with the latest industry trends and innovations to offer cutting-edge solutions like the AR Collections Manager.
The AR Collections Manager is targeted primarily at businesses that use Microsoft Dynamics SL, which includes:
Small to Mid-Sized Businesses: Particularly those in industries like accounting, manufacturing, professional services, and distribution, where managing receivables efficiently is crucial.