The implementation process for Alt Legal software is designed to be straightforward and efficient, allowing users to quickly integrate the platform into their existing workflows. Here is a step-by-step outline of the typical implementation process:
Initial Consultation and Setup: The process begins with an initial consultation where the needs and requirements of the firm are discussed. This helps tailor the software to fit the specific needs of the organization.
Data Migration: If the firm is transitioning from another docketing system, data migration is an essential step. Alt Legal assists in transferring existing data into their system to ensure continuity and accuracy.
Integration: Alt Legal integrates with various platforms, such as Clio, to sync calendars and contact information. This integration helps streamline operations and ensure that all relevant data is accessible within the Alt Legal platform.
Training and Onboarding: Alt Legal provides training sessions for users to familiarize them with the software's features and functionalities. This training is crucial to ensure that all team members can effectively use the platform.
Customization: Users can customize the software to fit their specific business needs. This includes setting up custom tags, roles, and notes to organize and manage IP matters efficiently.
Testing and Feedback: After setup, users typically go through a testing phase to ensure everything is functioning as expected. Feedback is gathered to make any necessary adjustments.
Go Live: Once the system is fully configured and tested, it goes live, and users can begin managing their IP portfolios with Alt Legal.
The exact duration of the implementation process can vary depending on the size of the firm and the complexity of its needs, but Alt Legal's design emphasizes ease of use and quick setup, suggesting that the process is relatively swift. While specific timeframes are not provided in the search results, the efficient integration and automation features indicate a focus on minimizing downtime during implementation.
Customisation
Alt Legal software offers several customization options to fit specific business needs, enhancing its utility for various types of legal practices. Here are some key data points regarding its customization capabilities:
Customizable Reporting: Alt Legal allows users to create and download customized, comprehensive docket reports. These reports can be tailored to include specific data points and are easily shareable with clients and colleagues. Users can save commonly-used reports, which refresh with updated data each time they are accessed, making it easier to maintain up-to-date information.
Smart Email Templates: The software provides pre-built email templates that can be customized to notify clients and stakeholders about important prosecution milestones. These templates auto-populate with matter-specific data and can be further personalized before sending, streamlining client communications.
Daily Email Alerts: Users can customize daily email alerts to include specific information and choose the format in which they receive updates. This feature allows users to receive tailored reminders about upcoming deadlines and status changes, ensuring they are always informed without needing to log into the platform.
Integration with Other Platforms: Alt Legal integrates seamlessly with platforms like Clio, allowing for customized data synchronization. This integration helps reduce double data entry and ensures that all relevant information is up-to-date and accessible across systems.
Custom Matter Types: The platform supports the tracking of custom matter types, enabling users to organize and manage their IP matters according to their specific business processes.
These customization options allow Alt Legal to adapt to the unique needs of different legal practices, enhancing its effectiveness in managing intellectual property portfolios.
Additional Costs
Alt Legal is designed to be cost-effective with a straightforward pricing model. There are no additional setup fees, maintenance charges, or support costs. The pricing is based solely on the number of docketed matters, starting at $50 per month for up to 50 matters. This includes:
Free data migration
Unlimited support and training
Access for unlimited users
No additional fees for modules or features.
Training
Alt Legal offers comprehensive training and support to new users, ensuring a smooth transition and effective use of the software:
Unlimited Training: Users have access to unlimited training sessions, which are included in the subscription cost. This helps users familiarize themselves with the software's features and functionalities without incurring extra charges.
Customer Support: Alt Legal provides unlimited customer support via phone, email, or live chat. The support team is U.S.-based and offers assistance for any questions or issues, whether simple or complex.
Educational Resources: Alt Legal provides a range of educational resources, including webinars, blogs, and a resource library. These resources cover various topics related to IP practice and management, helping users stay informed and improve their skills.
Security Measures
Data Encryption: Protecting data in transit and at rest through encryption to prevent unauthorized access.
Access Controls: Implementing user authentication and authorization mechanisms to ensure that only authorized users can access sensitive information.
Regular Backups: Performing regular data backups to prevent data loss and ensure recovery in case of any incidents.
Updates
Alt Legal is committed to continuously improving its software, with updates and new features being released regularly. The company invests over 50% of its revenue back into product development, ensuring that the platform remains current and effective for its users. Updates are driven by customer feedback and are designed to enhance the functionality and user experience of the software. While specific release schedules are not detailed, the emphasis on ongoing development suggests frequent updates to address user needs and incorporate new capabilities.
Data Ownership and Portability
Alt Legal's privacy policy indicates that users maintain ownership of their data. The policy ensures that personal data provided to Alt Legal can be transferred, stored, or disclosed as necessary, but users retain control over their information. The ability to export docket reports in various formats (such as Word documents) suggests that users can access and transfer their data as needed.
Scaling Up / Down
Alt Legal offers flexible terms for scaling the software to meet changing organizational needs. The pricing model is based on the number of docketed matters, starting at $50 per month for up to 50 matters. This structure allows organizations to easily adjust their subscription based on the volume of IP matters they manage. There are no additional fees for adding users or accessing features, which supports scalability without incurring extra costs.
The terms & conditions for contract renewal and cancellation
Alt Legal offers flexible subscription terms, including month-to-month subscriptions, which provide users with the ability to cancel at any time without incurring additional fees. This flexibility is particularly beneficial for users who may want to avoid long-term commitments. If a user decides to wind down their practice or switch to a different docketing system, they can do so without penalty, as Alt Legal does not impose cancellation fees.
Compliance
Alt Legal meets several key compliance standards to ensure the protection and privacy of user data:
GDPR Compliance: Alt Legal is compliant with the General Data Protection Regulation (GDPR), which is a critical standard for protecting personal data of individuals within the European Union. This compliance involves annual training for employees on GDPR and privacy practices, internal data mapping, privacy impact assessments, and strict information security and data protection policies.
Data Protection Policies: Alt Legal has implemented comprehensive data protection policies to safeguard personal data. These include measures to prevent unauthorized access, use, or disclosure of personal data, and procedures to handle any suspected data breaches. The company also ensures that personal data is retained only as long as necessary for legal, regulatory, or business purposes.
Security Measures: Alt Legal employs robust security protocols, including the use of TLS 1.2 or greater for secure communication, encryption of data in transit and at rest using SHA-256 and 2048-bit keys, and daily data backups. The application is regularly updated to address vulnerabilities and threats, ensuring ongoing protection of user data.
These compliance standards reflect Alt Legal's commitment to maintaining high levels of data privacy and security, aligning with both legal requirements and best practices in data protection.
