Addigy

• Onboarding: The Addigy team collaborates with the organization to understand specific needs and requirements.

• Setup: Configuring the Addigy platform, including setting up policies, deploying software, and integrating with Apple Business Manager.

• Training: Providing training for IT staff to effectively use the platform.

• Duration: The entire process generally takes a few weeks, depending on the complexity and size of the organization.

• Custom Software Packages: Deployment of custom software packages tailored to the organization's requirements.

• Configuration Profiles and Policies: Creation of custom templates and policies for effective device management.

• Integration with Identity Providers: Supports integration with identity providers like Okta, Google, and AzureAD for seamless user provisioning and authentication.

• Pricing Tiers: Scalable pricing based on the number and types of endpoints managed.

• Standard Plan: $6 per device per month, providing essential features.

• Premium Plan: $8 per device per month, including additional features like built-in remote screen sharing and automated monitoring.

• Setup Fees: No setup fees.

• Premium Support: Potential additional costs for premium support and advanced features.

• Free Trial: 14-day free trial for new users to explore the platform's capabilities.

• Training Programs: Addigy offers three training programs: Addigy Academy Basics (self-paced online course), Addigy Certified Associate (one-day course), and Addigy Certified Expert (two-day course). These programs cover various aspects of Apple device management using Addigy.

• Support: Addigy provides a comprehensive Help Center with resources for getting started, training, certification, and managing support tickets. The support team is known for its timely and thorough assistance.

• Data Encryption: Addigy uses industry-standard encryption methods, including AES 256-bit encryption for data at rest and Transport Layer Security (TLS) for data in transit.

• Access Control: The platform employs multi-factor authentication, role-based access control, and secure login protocols to protect user data.

• Compliance: Addigy complies with various industry standards, including SOC 2 Type I, II, and III, GDPR, and ISO certifications.

• OS Updates: Addigy manages OS updates throughout Apple's year-round release cycle. The platform allows administrators to schedule and deploy updates, ensuring devices are always running approved OS versions.

• Platform Updates: Addigy frequently releases updates to its platform, which include new features, improvements, and bug fixes. These updates are documented and categorized on a monthly basis.

• Data Ownership: Addigy ensures that customers retain ownership of their data. The platform logically separates each customer's data to prevent unauthorized access.

• Data Portability: Addigy supports data portability, allowing customers to export their data as needed. The platform also provides tools to manage data subject requests, including data erasure and portability.

Addigy offers flexible scaling options to accommodate changing organizational needs. As your organization grows or downsizes, you can easily adjust the number of managed devices. The platform's cloud-based, multi-tenant architecture ensures seamless scalability without compromising performance. This flexibility allows you to manage a diverse range of Apple devices, including iPhones, iPads, and Macs, and adapt to evolving business requirements.

• Renewal: Subscriptions automatically renew for additional periods equal to the expiring subscription term or one year (whichever is shorter), unless either party provides notice of non-renewal. Renewal terms are subject to the same terms and conditions as the original agreement, unless otherwise specified.

• Cancellation: Customers can cancel their subscription by providing written notice to Addigy. If cancellation occurs before the end of the subscription term, the customer may be responsible for paying the remaining balance of the subscription fee. Addigy reserves the right to terminate the agreement if the customer breaches any terms or conditions, fails to pay fees, or engages in prohibited activities.

Addigy meets a wide range of compliance standards to ensure data security and regulatory adherence. The platform supports industry-leading benchmarks such as CIS, NIST, CMMC, and DISA STIG. Additionally, Addigy aligns with standards like HIPAA, ISO, SOC 2, FedRAMP, and Cyber Essentials. These compliance measures help organizations maintain a secure and compliant environment for their Apple devices.