ZibMEDS is a white-labeled, cloud-based pharmacy management platform developed by Zibew Software Pte Ltd. It is built to help pharmacy chains modernize and automate operations, providing digital solutions for order management, inventory, prescription refills, catalog management, chat, reporting, medication reminders, loyalty programs, and patient engagement. The platform offers both cloud (Azure/AWS) and on-premise options, enabling flexibility for a range of pharmacy organizations, from single outlets to multi-store chains.
Zibew Software Pte Ltd was incorporated in Singapore on September 19, 2017, by a team of ex-Microsoft senior executives and funded by ex-SAP leadership members. The company started with a vision to bring modern, scalable solutions to the healthcare and pharmacy sectors, leveraging a significant software development pedigree and international experience. Zibew has a paid-up capital of $100,000 and remains a live, active company in the Singapore tech scene, delivering software to pharmacies worldwide.
ZibMEDS delivers a comprehensive suite designed to digitize and unify pharmacy operations:
Order/Prescription Management: Online order intake, Rx upload, approval workflow, order tracking, and recurring order/refill functionality.
Catalog/Product Management: Centralized management of medicines and health products, including batching, expiry, stock value, pricing, and manufacturer data.
Consumer & Merchant Apps: Mobile apps for customers (iOS/Android) and pharmacy teams, including patient portals, order status, chat, and reminders.
CRM and Loyalty: Integrated customer relationship management, chat, escalation handling, and loyalty program modules.
Reporting & Analytics: Business intelligence dashboard for sales, inventory, most popular items, and order returns.
Promotion Management: Customizable discount schemes, product offers, and digital loyalty programs.
Founded by senior technology leaders from global software majors, Zibew emphasizes a culture of innovation, reliability, and efficiency. Values include:
Focus on user experience for both pharmacies and patients.
Responsiveness to client needs—feature development is closely aligned with pharmacy feedback.
Reliability and operational efficiency in healthcare delivery.
ZibMEDS is adopted by independent and chain pharmacies seeking digital order management, multi-channel sales, and seamless patient engagement. The solution is highly valued by businesses aiming for omnichannel presence, robust backend pharmacy administration, and improved delivery of customer service. User reviews consistently praise its ease of use, operational efficiency, detailed reporting, and overall value for money. The user community spans several countries and markets, with a concentration in Asia Pacific but deployment potential worldwide. Ongoing customer support and an active feedback loop contribute to user satisfaction and product improvement.
