Talech is a cloud-based software company headquartered in Palo Alto, California. It specializes in integrated point-of-sale (POS) systems for restaurants, bars, retail outlets, and professional services. The software is designed to run on iOS (primarily iPads) and Android devices, supporting a range of hardware such as cash drawers, barcode scanners, printers, and card readers. Talech’s mission is to help small and medium-sized businesses run their operations more efficiently and gain actionable business insights.
Industry: Point of Sale (POS) software
Headquarters: Palo Alto, California, with additional offices in Scottsdale, Arizona; Dublin, Ireland; and Kaunas, Lithuania
Parent Company: U.S. Bancorp (since 2019)
Founding and Growth
Talech was founded in 2012 by Irv Henderson (CEO) and Leo Jiang (CTO), both former Yahoo employees. The company initially focused on the North American market, leveraging partnerships with major payment processors and banks such as Chase, Bank of America Merchant Services, Elavon, and USAePay. In 2014, Talech expanded into Europe with an office in Dublin, partnering with Bank of Ireland Payment Acceptance, AIB Merchant Services, and Elavon Europe.
Funding and Valuation
Total Funding Raised: $22.5 million
Key Funding Rounds: Raised funds in 2012, 2014, and 2015
Revenue: $9.8 million in 2021; $12.6 million reported in 2024
Valuation: $29.5 million as of 2021
Acquisition: Acquired by U.S. Bancorp in September 2019, which has since accelerated product development and expansion
Product Offerings and Features
Talech offers a comprehensive suite of POS solutions tailored for various business types:
Order and Sales Management: Fast, intuitive sales processing, order creation, and checkout
Inventory Management: Real-time tracking, low-stock alerts, batch uploads, and multi-location support
Employee Management: Time tracking, role-based permissions, and payroll support
Reporting and Analytics: Detailed sales, inventory, and staff performance reports
Payment Processing: Supports credit/debit cards, contactless payments, gift cards, and integrations with major payment processors
Online and Mobile Ordering: Enables web-based orders and mobile payments
Booking and Scheduling: For service businesses, includes appointment booking and reminders
Gift Card Management: Sell, redeem, and track gift cards
Integrations: Works with QuickBooks, Xero, Sage, Homebase, and others
Acquisitions and Product Expansion
Talech was acquired by U.S. Bancorp in 2019, which has enabled the company to integrate deeper banking and payment services, and accelerate its digital innovation. Since the acquisition, Talech has launched new products and expanded its hardware lineup:
Talech Mobile (2021): A free, mobile-first POS solution for professional services and part-time merchants
Talech Register (2022): An all-in-one POS solution for restaurants, retail, and service-based businesses
Talech Terminal (2024): Dedicated mobile hardware with pre-installed Talech software, built-in card reader, and receipt printer
Talech AI and New Features
Talech continues to innovate, with recent and upcoming features including:
Buy Now Pay Later and Zelle for business integration
QR code payments and Pay-by-Link functionality
Enhanced multi-location management and richer analytics
Expanded support for online ordering and contactless payments
Focus on seamless integration between banking, payments, and POS
Company Culture and Values
Talech emphasizes a tech-centric, fintech-driven culture with a focus on innovation, work-life balance, and employee empowerment. The company values individual contributions, flexible work arrangements (including hybrid and remote options), and personal development. Employees report a collaborative environment, though experiences may vary by location and role. The Lithuanian office, for example, highlights work-life balance, flexible scheduling, and personal development opportunities.
Core Values: Innovation, customer focus, transparency, teamwork, and continuous learning
Employee Experience: Generally positive, with strong emphasis on technology and employee growth, though some reviews note challenges with management and internal communication
User Base and Community
Customers: Over 8,000 businesses, including restaurants, bars, retailers, and professional services
Processing Volume: $2.3 billion in annual transaction volume
User Community: Talech maintains a growing community of small and medium-sized business users, with feedback loops through beta testing, focus groups, and customer support channels
Support: 24/7 customer support, online knowledge base, and community forums
