SecureDocs has a rapid and straightforward implementation process, with most setups completed in 10 minutes or less. The platform is designed for immediate use upon setup, requiring no technical expertise or lengthy configurations. Users can activate their account instantly and begin uploading documents via drag-and-drop functionality.
SecureDocs offers limited customization options tailored to specific business needs:
Customizable Dashboards: Administrators can configure dashboards to display relevant data, such as user activity or document statistics.
Custom Watermarks and NDAs: Users can apply personalized watermarks and adapt NDAs to meet specific confidentiality requirements.
However, SecureDocs is not a fully customizable platform and does not support extensive bespoke modifications.
SecureDocs has no additional setup fees or maintenance costs. Its flat-fee pricing includes unlimited users, unlimited storage, 24/7 support, and training at no extra charge. Optional costs may arise for services like data archiving onto physical media (e.g., $300 for a DVD or $500 for a hard drive).
SecureDocs provides comprehensive training and support:
24/7 Customer Support: Available through phone, email, and live chat.
Training Resources: Includes webinars, user guides, FAQs, and on-demand training videos.
SecureDocs employs robust security measures:
Encryption: 256-bit AES encryption for data at rest and TLS with 256-bit encryption for data in transit.
Access Controls: Multi-factor authentication (MFA), SAML 2.0 Single Sign-On (SSO), and permission-based user roles.
Data Centers: ISO 27001-certified AWS data centers with physical security measures like biometric scans and 24/7 monitoring.
SecureDocs releases updates periodically based on customer feedback and internal improvements. Updates are automatically applied without requiring user intervention. Recent enhancements include features like customizable dashboards and watermarks.
SecureDocs ensures that customers retain full ownership of their data. Upon contract termination, users can download their data rooms or request physical archives (e.g., DVDs or hard drives). SecureDocs also commits to securely deleting customer data upon request.
SecureDocs offers flexible plans that allow businesses to scale up or down:
Users can switch from short-term (3-month) plans to long-term (12-month) plans at any time.
Contracts automatically renew unless canceled before the renewal date. Customers can cancel without penalties at the end of their term. Nonprofit organizations may qualify for discounts on renewal terms through SecureDocs' referral program.
SecureDocs adheres to several industry-leading compliance standards:
SOC 2 Type II certification ensures robust controls over security, confidentiality, and availability.
ISO 27001 certification covers its AWS-hosted data centers.
SecureDocs
By Onit, Inc.
