Rungway

Implementing Rungway employee engagement as follows:

1. Initial Consultation:

   • Objective: Understand your organization's specific needs and goals.

2. Platform Customization:

   • Objective: Tailor the platform to align with your company's branding and communication preferences.

3. Integration Setup:

   • Objective: Integrate Rungway with existing communication channels, such as email or internal messaging systems.

4. User Training:

   • Objective: Educate employees and leadership on effectively using the platform.

5. Go-Live:

   • Objective: Launch the platform organization-wide.

6. Post-Launch Support:

   • Objective: Provide ongoing assistance and monitor platform usage to ensure successful adoption.

Rungway is designed to be adaptable to various organizational needs, offering several customization options:

1. Integration with Existing Tools: Rungway can integrate with platforms like Slack and Microsoft Teams, allowing seamless incorporation into your organization's current communication channels.

2. Single Sign-On (SSO): The platform supports SSO, enabling employees to access Rungway using their existing credentials, streamlining the user experience.

3. Anonymity Features: Rungway offers options for anonymous posting, encouraging open and honest communication among employees.

4. Real-Time Feedback Tools: The platform includes tools like Pulse, which allows organizations to gather real-time feedback from employees on various topics, facilitating timely responses to emerging issues.

5. Moderation and Support: Rungway provides independent moderation and directs inquiries to relevant experts, ensuring a safe and supportive environment for employee-leadership dialogue.

Rungway offers comprehensive training and support to ensure new users effectively utilize the platform:

1. Onboarding Support: Rungway provides dedicated assistance during the initial setup phase, guiding organizations through the platform's features and customization options.

2. Training Resources: The platform offers a range of training materials, including tutorials and documentation, to help users understand and maximize the platform's capabilities.

3. Customer Support: Rungway customer team independently moderates the platform, directs inquiries to relevant experts and existing resources, and assists leaders in handling difficult conversations.

4. Continuous Improvement: Rungway continually identifies and reports what matters most to employees, ensuring leaders are always aware of priority issues and can respond promptly.

Rungway prioritizes data security by implementing several measures to protect user information:

1. Data Encryption and Pseudonymisation: Rungway employs industry-standard techniques, including encryption and pseudonymisation, to safeguard the data it holds.

2. GDPR Compliance: Rungway has reviewed its internal policies to meet data breach notification requirements under the General Data Protection Regulation (GDPR).

3. Data Subject Rights: Rungway is prepared to respond to data subject requests to exercise rights under GDPR and has policies in place to support compliance with these requests.

4. User Responsibility: While Rungway takes measures to protect data, users are responsible for configuring their information technology, computer programs, and platforms to access the site securely. Rungway does not guarantee that the site will be secure or free from bugs or viruses.

Rungway is committed to protecting user data and ensuring compliance with data protection regulations:

1. Data Ownership: Rungway processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). As a data controller, Rungway is responsible for determining the purposes and means of processing personal data. Users retain ownership of their personal data and have rights under data protection laws, including the right to access, rectify, and erase their data.

2. Data Portability: Under the GDPR, individuals have the right to data portability, allowing them to receive their personal data in a structured, commonly used, and machine-readable format. Rungway facilitates this right by providing users with access to their data upon request, enabling them to transfer it to another service provider if desired.