Cost-Effective Solution: Many users appreciate that Innago is free for landlords, making it an attractive option for those managing properties on a budget.
User-Friendly Interface: The platform is often described as intuitive and easy to navigate, even for those new to property management software.
Comprehensive Features: Users highlight the range of features available, including tenant applications, lease agreements, rent collection, maintenance tracking, and automated reminders.
Efficient Customer Support Several reviews mention responsive and helpful customer support, with quick resolutions to issues.
Limited Customization: Some users express a desire for more customization options, particularly in reporting features and tenant applications.
Customer Service Response Time: A minority of users have experienced slower response times from customer service, particularly during peak periods.
Mobile App Limitations: While the mobile app is appreciated, some users note that it lacks certain features available on the desktop version.
