EEM Suite

1. Needs Assessment & Planning
   • Identify energy management goals, data sources, and reporting requirements.

   • Determine whether the deployment will be hosted or on-premise.

2. System Configuration
   • Set up utility meters, cost centers, and facility profiles.

   • Configure the Utility Grade Tariff Engine and custom report templates.

3. Data Integration
   • Connect automated interval data feeds or enable manual bill entry.

   • Integrate with enterprise systems and data warehouses if needed.

4. Testing & Validation
   • Verify data accuracy, billing logic, and reporting outputs.

   • Ensure ENERGY STAR integration and greenhouse gas tracking are functioning.

5. Training & Rollout
   • Train staff on web-based reporting, analytics, and tenant billing features.

   • Launch the system across facilities or departments.

Estimated Timeline

• Small to mid-sized organizations: 4–8 weeks

• Large enterprises or multi-site portfolios: 2–4 months

EEM Suite offers extensive configurability to align with specific business requirements:

• Custom Report Engine Create tailored reports based on your organization's KPIs, cost centers, and energy goals.

• Utility Grade Tariff Engine Supports complex rate structures and custom billing logic for electricity, water, gas, and waste.

• Tenant Billing & Allocation Allows for customized billing schemes across multi-tenant facilities, including manual overrides and automated entries.

• Enterprise Integration Compatible with ERP systems and data warehouses, enabling seamless data flow across platforms.

• Hosted or On-Premise Deployment Choose between cloud-based or local installation depending on IT policies and infrastructure.

• Automated Interval Data Collection Integrates with existing metering infrastructure to collect real-time data, which can be tailored to specific operational needs.

• ENERGY STAR Integration Supports benchmarking and sustainability tracking, customizable to your environmental reporting standards.

• Setup Fees: May include initial configuration, data migration, and system integration tailored to your environment.

• Customization Charges: Apply for advanced features like custom reports, tariff modeling, or ERP integrations.

• Maintenance Fees: Cover ongoing software updates, bug fixes, and system performance monitoring.

• Support Services: Options may include tiered support plans, user training, and dedicated account management.

• Licensing Model: Pricing varies based on deployment type, organization size, and selected modules — available upon request.

EEM Suite is designed to be intuitive and web-based, but Energy Hippo also offers robust onboarding support:

• Web-Based Reporting & Analytics: The platform includes built-in tools that help users learn by doing, with dashboards and visualizations that are easy to navigate.

• Custom Configuration Assistance: During implementation, Energy Hippo works with clients to configure meters, cost centers, and reporting templates tailored to their needs.

• Ongoing Support: While specific support tiers aren’t listed publicly, users can contact Energy Hippo directly for help via email or phone. Their team provides guidance on billing logic, data integration, and ENERGY STAR benchmarking.

• Enterprise Integration Help: For organizations integrating EEM Suite with ERP or data warehouse systems, Energy Hippo offers technical support to ensure smooth data flow.

• Hosted or On-Premise Deployment: Clients can choose where their data resides — either on Energy Hippo’s secure servers or within their own infrastructure.

• Green Button Compatibility: EEM Suite supports the Green Button initiative, which emphasizes secure, standardized access to energy data for consumers.

• User Authentication: Login options include Windows and Google authentication, suggesting support for federated identity and secure access controls.

• Data Segmentation: The platform supports multi-tenant billing and allocation, implying strong data compartmentalization across facilities and users.

Energy Hippo releases major updates periodically, with notable enhancements in functionality and user experience:

• Recent Releases:
  • EEM Suite v6.0 (October 2020): Introduced enhanced data visualization, new billing tools, and improved browser-based access.

  • EEM Suite v5.0 (March 2018): Delivered a new reporting engine and user interface improvements.

• Update Management:
  • Updates are deployed over the web for hosted clients.
  • On-premise clients may require manual installation or coordination with Energy Hippo’s support team.

• Green Button Compatibility: EEM Suite supports the Green Button initiative, which is built around the principle that customers own their energy data and should be able to download it in a standardized format.

• Hosted or On-Premise Options: Clients can choose where their data resides — either on Energy Hippo’s secure servers or within their own infrastructure — which implies control over access and retention.

• Enterprise Integration: The platform integrates with ERP systems and data warehouses, enabling seamless data export and interoperability across platforms.

• Custom Report Engine: Users can generate and export tailored reports, further supporting data portability.

• Modular Architecture: The platform supports multi-site portfolios and can be configured from enterprise level down to individual meters.

• Administrative Hierarchy Tool: Enables users to manage organizational structure dynamically — ideal for scaling up or down across departments, facilities, or regions.

• Tenant Billing & Allocation: Easily adapts to changes in occupancy or facility usage, with manual overrides and automated entries.

• Flexible Deployment: Whether hosted or on-premise, EEM Suite can accommodate growth or downsizing without major infrastructure changes.

• Contract Duration: Typically offered as annual or multi-year agreements, depending on deployment scope and customization.

• Renewal Terms: Renewal may be automatic unless canceled within a specified notice period (often 30–60 days before expiration).

• Cancellation Policy:
  • Hosted Clients: May require written notice and could involve data export or transition support.

  • On-Premise Clients: Cancellation terms may vary based on licensing and support agreements.

• Early Termination Fees: If applicable, these would be outlined in the service agreement and depend on remaining contract value.

• Data Portability Upon Exit: Given EEM Suite’s support for Green Button standards and enterprise integration, clients likely retain access to their data upon cancellation — though format and delivery may depend on contract terms.

• Support During Transition: Energy Hippo may offer limited support for data migration or system decommissioning, especially for enterprise clients.

EEM Suite aligns with several key compliance and usability standards:

• Green Button Compatibility: Ensures standardized, secure access to energy usage data — a widely recognized data-sharing protocol in the energy sector.

• ENERGY STAR Integration: Supports benchmarking and sustainability reporting in accordance with ENERGY STAR Portfolio Manager standards.

• ADA/WCAG Usability Requirements: The platform includes customizable user preferences to support accessibility for users with disabilities, aligning with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG).

• API Security Enhancements: Strengthened security measures for API requests suggest adherence to secure software development practices, though specific certifications (e.g., SOC 2, ISO 27001) are not listed.