BrightGauge, founded in 2011 and headquartered in Fort Lauderdale, Florida, is a business intelligence and performance analytics platform tailored to managed service providers (MSPs). The company specializes in providing MSPs with real-time data insights and custom dashboards to monitor key performance indicators (KPIs), operations, and service delivery metrics. BrightGauge integrates with popular tools like ConnectWise, Datto, and Autotask, allowing users to track business performance and make data-driven decisions. Known for its easy-to-use interface and custom reporting capabilities, BrightGauge helps MSPs optimize their operations, improve client satisfaction, and grow their businesses efficiently.
BrightGauge was founded in 2011 by brothers Brian and Eric Dosal. The company is headquartered in Coral Gables, Florida.
BrightGauge has grown significantly since its inception, and in 2019, it was acquired by Continuum Managed Services, which later became part of ConnectWise.
BrightGauge offers a business intelligence platform that enables IT service providers to generate customizable dashboards and performance reports. Key features include real-time dashboards, client reporting, calculated metrics, datasource mashups, snapshots, and embedded gauges.
The acquisition by Continuum Managed Services in 2019 has allowed BrightGauge to integrate more tightly with ConnectWise Manage, enhancing its capabilities and expanding its product offerings.
BrightGauge continuously updates its platform with new features to help businesses gain deeper insights into their data and improve decision-making processes.
BrightGauge emphasizes customer success, teamwork, simplicity, and continuous improvement. The company values humility, passion, and ethical behavior, striving to make a positive impact on its customers and the world.
BrightGauge serves over 1,900 customers globally, including IT service providers and managed service providers (MSPs). The company has a strong community of users who rely on its platform for actionable data insights.
BrightGauge
By ConnectWise
