BlueFolder
By BlueFolder Software, Inc
BlueFolder is a field service management (FSM) software solution designed for service-based businesses looking to streamline operations and improve customer satisfaction. The platform offers features such as scheduling and dispatching, work order management, customer and asset tracking, and invoicing. BlueFolder’s cloud-based system enables teams to access job details, update statuses, and communicate with clients from any device, enhancing field productivity. Its robust reporting tools provide insights into business performance, helping managers make informed decisions. With integrations for accounting software like QuickBooks and Xero, as well as customization options for unique business needs, BlueFolder simplifies FSM, allowing businesses to focus on delivering exceptional service while maintaining operational efficiency.
BlueFolder was founded in 2003 with the mission to provide intuitive and easy-to-use field service management software for medium-sized businesses across various equipment-centric industries. Since its inception, the company has experienced steady growth, serving thousands of customers worldwide.
BlueFolder offers a field service management software suite that includes:
These features are designed to enhance technician productivity, improve customer satisfaction, and streamline service operations
Following its acquisition by Fullsteam, BlueFolder has continued to expand its product offerings and integrate with other service management solutions. The company has also enhanced its features to cater to a broader range of industries, including facilities maintenance, fire suppression and detection systems, fitness equipment, HVAC and refrigeration, industrial equipment, medical equipment, property maintenance, restaurant equipment, and security systems.
BlueFolder regularly updates its software to introduce new features and improvements. Recent additions include enhanced mobile access for technicians, advanced reporting capabilities, and expanded integration options with other software platforms. These updates aim to provide users with more robust tools for managing their service operations.
BlueFolder emphasizes a company culture centered around ease of use, customization, and customer support. The company is committed to building software that is intuitive and easy to use, ensuring that customers can effectively manage their service operations without unnecessary complexity. This commitment to user-friendly design and customer satisfaction is a core value of the company.
BlueFolder serves a diverse user base across multiple industries, including facilities maintenance, fire suppression and detection systems, fitness equipment, HVAC and refrigeration, industrial equipment, medical equipment, property maintenance, restaurant equipment, and security systems. The company has over 30,000 active users and has tracked over $4 billion in billable services. BlueFolder fosters a community through customer testimonials and case studies, highlighting the success stories of its users.
