1. Initial Setup and Configuration: This includes creating an account, setting up project spaces, and configuring settings to match the organization's workflow requirements.
2. Integration with Existing Systems: BIM-Track integrates with various BIM software such as Autodesk Revit, Navisworks, and more, allowing for seamless data flow between platforms.
3. User Onboarding and Training: New users are introduced to the platform through training sessions and resources provided by BIM-Track.
4. The duration of the implementation process can vary depending on the complexity of the project and the readiness of the IT infrastructure but typically ranges from a few days to several weeks.
API Custom Integrations: BIM Track offers API custom integrations, allowing businesses to develop custom add-ins and integrations tailored to their specific workflows and requirements.
Custom Issue Attributes: Users can add up to six custom issue attributes per project, which can be used to sort and filter issues, explore metrics, and generate detailed reports.
Customizable Templates: The software includes customizable templates and layouts that can be edited to match user preferences and requirements.
Setup Fees: Initial setup and configuration may incur additional charges, although specific amounts are not detailed in the search results.
Maintenance Fees: Ongoing maintenance to ensure the software runs smoothly. For example, annual maintenance costs can be around $16,500.
Customer Success Managers: Each user has access to a customer success manager who acts as their point person to ensure they are making the most out of BIM Track on their projects.
Help Center: Access to FAQs, tutorial videos, and a development log to help users understand and maximize the use of BIM Track.
Demo Hub: A sample project setup with IFC models, sheets, issues, and recommended settings, allowing users to test out BIM Track features without risk.
Training Videos and Webinars: BIM Track provides a collection of training videos, learning paths, and live training sessions to help users get comfortable with the platform.
Data Encryption: BIM Track uses 256-bit advanced encryption (AES-256) for data both in transit and at rest, ensuring that sensitive information is protected from unauthorized access.
Transport Layer Security (TLS): Data transmitted over the network is secured using TLS, which is a standard protocol for secure internet communications.
Access Controls: BIM Track provides fine-tuned access control settings, allowing administrators to manage user roles and permissions to ensure that only authorized users can access specific data.
Single Sign-On (SSO): The platform supports SSO, enabling organizations to use their own security policies for authentication, including multifactor authentication and identity monitoring.
Secure Development Practices: BIM Track follows secure coding practices in accordance with the OWASP standard. The development, testing, and production environments are separated to reduce risks of unauthorized modifications.
Regular Security Audits: The platform undergoes regular vulnerability scanning, regression testing, and penetration testing to identify and address potential security issues.
Regular Releases: BIM Track frequently releases updates, including major feature releases and minor hotfixes. For example, in 2022, they had significant releases such as the BIM Track Mobile app in May and the NextGen Viewer in September.
Communication of Updates: Updates and new features are communicated to users through their blog, help center, and other communication channels. This ensures that users are informed about the latest changes and how to utilize new functionalities effectively.
Data Ownership: Customers are and remain the sole and exclusive owners of all rights, titles, and interests in their data. This includes all intellectual property rights related to the data.
Data Portability: Users have the right to access, rectify, oppose, limit, delete their personal data, and request the transfer of their data to a third party. This ensures that users can move their data to other platforms if needed.
Data Export: BIM Track allows users to export their data, which is crucial for organizations that may need to migrate data to other systems or for compliance purposes.
Unlimited Projects: BIM Track allows users to create, update, and delete an unlimited number of projects without additional costs. This means that whether you have one project or one hundred, the pricing remains the same, making it easy to scale up or down based on project requirements.
Subscription Plans: The pricing model is designed to accommodate varying levels of usage, ensuring that organizations can adjust their subscription plans according to their current needs. This flexibility is crucial for managing costs effectively as project demands fluctuate.
Automatic Renewal: Subscriptions are typically renewed automatically for periods equal to the initial subscription term unless canceled by the user. This ensures continuity of service without the need for manual renewals.
Cancellation Policy: Users can cancel their subscription through their account settings. The cancellation will take effect at the end of the current billing cycle, and no credits or refunds are provided for amounts accrued or paid prior to termination.
Termination for Breach: Either party may terminate the agreement if the other party breaches the terms and fails to cure the breach within a specified period (usually 30 days) after receiving written notice.
Immediate Termination: The agreement can be terminated immediately if either party becomes insolvent, ceases to carry on business, or becomes subject to bankruptcy proceedings.
ISO 27001 Certification: BIM Track is ISO 27001 certified, which is an international standard for information security management. This certification ensures that BIM Track has implemented robust security measures and follows best practices for data protection.
GDPR Compliance: BIM Track complies with the General Data Protection Regulation (GDPR), ensuring that personal data is handled with a high level of transparency and accountability.
