
Assessment Phase: Understanding business needs and defining project scope (1-2 weeks).
Installation: Setting up Agorum Core on a server (1-2 days).
Configuration: Tailoring the system to user requirements, including workflows and user roles (1-3 weeks).
Integration: Connecting with other software and systems used by the organization (2-4 weeks).
Testing: User testing and adjustments (1-2 weeks).
Go-Live: Final rollout of the system (1 week).
Workflow Creation: Users can customize workflows to align with their processes.
User Interface: The interface can be adapted to fit organizational branding.
Integration: APIs available for custom integrations with other software.
Add-ons: Additional modules and features can be developed based on user requests.
Setup Fees: Typically a one-time charge; specifics depend on scope but can range from a few hundred to several thousand euros.
Maintenance: This usually comes as part of a subscription but may have additional costs linked to advanced support packages.
User Documentation: Comprehensive manuals and online resources available.
Training Sessions: In-person or online training sessions may be provided (cost varies).
Webinars: Regularly scheduled webinars for new users.
24/7 Support: Typically offers support through help desk during business hours.
Data Encryption: Both at rest and in transit to protect sensitive information.
Access Control: Role-based permissions to limit access to confidential documents.
Audit Logs: Detailed logs to track user activity and document changes.
Regular Security Audits: Routine assessments to identify and mitigate security risks.
Release Schedule: Typically, minor updates may be released quarterly, while major updates could be annual.
Update Process: Clients are notified ahead of time; administrators can choose to apply updates based on their IT strategy.
Ownership: Clients maintain ownership of their data stored within Agorum Core.
Flexible Licensing: Allows users to increase or decrease the number of licenses as organizational needs change.
Renewal Term: Typically automatic unless specified otherwise; clients are notified before renewal.
Cancellation Policy: Clients should provide notice 30-60 days before the end of the contract term to avoid penalty fees.
GDPR Compliance: Strong focus on data protection and privacy.
ISO Certifications: May comply with ISO 27001 or similar standards.

agorum core
By agorum Software GmbH