7shifts

Name: 7shifts
Brand: 7shifts
SKU: 6406d5d3d53b69d34928a3ea
Rating: 4.7 (3505 reviews)

Overview of 7shifts Software Company

7shifts is a comprehensive team management platform designed specifically for the restaurant industry. It offers a suite of tools that streamline scheduling, payroll, and employee retention, helping restaurant operators make more profitable decisions, improve operational efficiency, and enhance team retention. The platform is trusted by over 50,000 restaurants and more than 1 million restaurant professionals globally.

Founding and Growth

7shifts was founded in 2014 by Jordan Boesch, who initially developed the software to help manage his father's Quiznos restaurant. The platform quickly gained traction, and Boesch, along with co-founders Johannes Lindenbaum and Andrée Carpentier, expanded the company. They participated in the Boost VC accelerator program in Silicon Valley and subsequently returned to Saskatchewan to grow the business. Over the years, 7shifts has evolved from a simple scheduling tool to a robust app that addresses various aspects of restaurant team management.

Funding and Valuation

7shifts has raised significant funding to support its growth and development:

Seed Rounds: Raised in 2016 and 2017.
Series A: $10 million USD in January 2019.
Series B: $21.5 million USD in May 2021, led by Enlightened Hospitality Investments.
Series C: $80 million USD in February 2022, led by Softbank Vision Fund 2.

As of February 2022, 7shifts' enterprise valuation was estimated to be between $320 million and $480 million.

Product Offerings and Features

7shifts offers a wide range of features tailored to the needs of the restaurant industry:

Employee Scheduling: Simplifies the creation, publishing, and management of employee schedules.
Time Clocking: Tracks employee hours and integrates with payroll systems.
Manager Log Book: Facilitates communication and task management among managers.
Task Management: Helps assign and track tasks to ensure operational efficiency.
Employee Communication: Centralized platform for team communication.
Labor Compliance: Ensures adherence to labor laws and regulations.
Payroll Integration: Seamlessly integrates with payroll systems for accurate and efficient payroll processing.
Shift Swapping and Availability Management: Allows employees to manage their shifts and availability.
Forecasting: Provides sales and labor forecasting to optimize scheduling and labor costs.

Acquisitions and Product Expansion

7shifts has focused on expanding its product offerings through continuous innovation and strategic partnerships. The company has integrated with various POS and payroll systems to create a seamless ecosystem for restaurant operators. Recent product expansions include:

Tip Management: Enhanced features for managing and distributing tips.
Hiring Software: Tools for posting jobs, tracking applicants, and onboarding new hires.
Health Screening Tools: Introduced during the COVID-19 pandemic to ensure employee safety.

7shifts AI and New Features

7shifts regularly updates its platform with new features to enhance user experience and meet the evolving needs of the restaurant industry. Recent updates include:

Enhanced Tip Management: Improved tools for accurate and efficient tip distribution.
Advanced Compliance Support: Features to help restaurants stay compliant with changing labor laws.
Mobile App Enhancements: Continuous improvements to the mobile app for better usability and functionality.

Company Culture and Values

7shifts is committed to fostering a positive and inclusive company culture, guided by its core values encapsulated in the acronym B.E.A.M.S.:

Be Radically Candid: Promote honest, direct, and respectful communication.
Embrace New Challenges: Encourage adaptability and stepping out of comfort zones.
Act Like an Owner: Instill a sense of ownership and accountability in employees.
Make Every Experience an 11: Strive to exceed expectations for customers and colleagues.
Solve with Simplicity: Focus on creating simple and effective solutions.

The company also emphasizes sustainability and is a certified Carbon Neutral company, having offset 1,212 metric tons of carbon to date.

User Base and Community

7shifts serves a diverse range of restaurants, from small independent cafes to large national chains like Bareburger, Highway 55, and Five Guys. The platform is used by over 1 million restaurant professionals in more than 50,000 locations. The 7shifts community is active and engaged, with users frequently sharing best practices and feedback to help improve the platform.

7shifts

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