Zoho People is a robust cloud-based Human Resource Management System (HRMS) designed to streamline and automate HR processes for businesses of all sizes. It offers a comprehensive suite of features that cover various aspects of HR management, including employee database management, attendance tracking, leave management, performance appraisal, and more. The platform is highly customizable, allowing organizations to tailor it to their specific needs. One of the standout features of Zoho People is its employee self-service portal, which empowers employees to manage their own profiles, apply for leave, log time, and access important documents, thereby reducing the administrative burden on HR teams. The attendance management module in Zoho People is particularly noteworthy. It supports multiple check-in/check-out methods, including biometric integration, and provides detailed reports on employee attendance, overtime, and shift schedules. This module also includes features for managing remote work and flexible hours, making it ideal for modern workplaces. The leave management system is equally robust, offering customizable leave types, accrual policies, and automated leave balance calculations. Employees can easily apply for leave through the self-service portal, and managers can approve or reject requests with just a few clicks. Performance management is another critical area where Zoho People excels. The platform supports goal setting, 360-degree feedback, skill assessments, and performance appraisals. These tools help organizations to track employee performance, identify areas for improvement, and recognize top performers. The performance management module is integrated with other HR processes, ensuring that performance data is easily accessible and actionable. Zoho People also includes a powerful time tracking module that allows employees to log their work hours, track billable and non-billable tasks, and generate timesheets. This module is particularly useful for project-based organizations that need to track time spent on different projects and tasks. The platform's reporting and analytics capabilities provide valuable insights into various HR metrics, helping organizations to make data-driven decisions. In addition to these core features, Zoho People offers several advanced modules such as learning management, case management, and travel management. The learning management system (LMS) enables organizations to create and deliver training programs, track employee progress, and assess learning outcomes. The case management module helps HR teams to manage employee queries and issues efficiently, ensuring timely resolution. The travel management module streamlines the process of booking and managing business travel, including expense reporting and reimbursement. Zoho People integrates seamlessly with other Zoho applications and third-party tools, enhancing its functionality and flexibility. The platform also supports mobile access, allowing employees and managers to perform HR tasks on the go. Security is a top priority for Zoho People, with features such as role-based access control, data encryption, and compliance with global data protection regulations.
Zoho People shines in the HR management software market thanks to several standout features. First off, it offers a comprehensive range of functionalities like employee database management, attendance tracking, leave management, performance appraisal, and time tracking. This all-in-one approach makes it a cost-effective solution for businesses of all sizes. Plus, its customizability is a big win—organizations can tailor the platform to their specific needs with customizable modules and workflows, ensuring a personalized experience. And if you're already using other Zoho applications or third-party tools, Zoho People integrates seamlessly, adding even more value. The platform's user-friendly interface is another major plus. It's designed to be intuitive and easy to navigate, which means new users can get up to speed quickly. The employee self-service portal is a game-changer, allowing employees to manage their profiles, apply for leave, log time, and access important documents. This not only reduces the administrative burden on HR teams but also boosts overall efficiency. Zoho People also excels in mobile accessibility, so HR tasks can be managed from anywhere. With robust security features and a competitive pricing structure, Zoho People is an attractive option for organizations looking to optimize their HR processes without breaking the bank.
Seller
Abroll Consulting and Technology (TruAct)
HQ Location
Delhi, India
Company Website
https://www.truact.in/
Contact
+1 8851749150
Year Founded
2016
Hiring and onboarding
Employee management
Attendance management
Shift management
Leave management
Timesheets
HR help desk
Document management
English
Arabic
Bulgarian
Chinese
Croatian
Danish
Dutch
French
Georgian
German
Zoho People has offices in the Gulf Cooperation Council (GCC) region, specifically in the following countries:
United Arab Emirates (UAE)
Zoho People is used by a diverse range of organizations in the Middle East, including large enterprises, SMEs, and multi-entity groups across various industries. Here are some notable customers and case studies from the region:
1. Ateis Middle East
Ateis, a leader in public address and voice alarm systems, operates across the GCC and implemented Zoho People to digitize and streamline its HR operations. The company reports that 70-80% of its manual HR work has been automated, improving efficiency and providing cloud-based access for its distributed workforce.
2. Gulf System Group / Al Hoshan Group (Saudi Arabia)
The Al Hoshan Group, a major integrated workplace solutions provider in Saudi Arabia, uses Zoho People (integrated with a custom payroll solution) to manage HR and payroll across multiple entities, including Arabian Furnitures, Office Supplies, Gulf System, Gulf Care Company, Advanced Company, and H2O Concepts. This system supports over 1,000 employees and ensures compliance with Saudi labor laws and GOSI regulations.
3. Ateis ME
Ateis ME, based in the UAE and serving the GCC, uses Zoho People to unify HR processes, automate attendance and leave management, and provide transparency through self-service portals for employees.
4. Broader Regional Adoption
Zoho People is widely adopted by companies in the UAE, Saudi Arabia, and other GCC countries, with the region being one of Zoho’s fastest-growing markets. The platform is used by more than 3,500 SMEs in the Middle East, and Zoho has established partnerships with government bodies and educational institutions to facilitate digital transformation and upskilling.
5. Industry Diversity
Customers span sectors such as technology, manufacturing, retail, workplace solutions, and education. For example, partnerships and implementations have included collaborations with the Department of Economy and Tourism (DET) in Dubai, educational institutes like Manipal Academy of Higher Education (MAHE), and Emirates Academy of Hospitality Management.
6. Additional Customer Stories
Zoho People provides localized website addresses for GCC countries. The main local website for the United Arab Emirates (UAE) is:
For Saudi Arabia, the local Zoho website is:
These localized sites offer region-specific information, support, and features tailored for GCC users, such as compliance with local labor laws and payroll integration.
Yes.
Yes, the Zoho People platform incorporates artificial intelligence (AI) in several key areas.
1. Zia – AI Assistant and Chatbot
Zia is accessible from any screen in Zoho People and is available on the Android mobile app, with iOS support planned.
2. Facial Recognition for Attendance
Zoho People uses its own proprietary artificial intelligence system called Zia as the core AI within the platform. Zia is Zoho’s in-house AI assistant, designed specifically to automate HR tasks, answer employee queries, generate reports, and provide personalized recommendations using machine learning and natural language processing. Zia is deeply integrated across the Zoho ecosystem and is not based on third-party AI models like ChatGPT or OpenAI by default.
Key points about AI in Zoho People:
Zoho has expanded Zia’s capabilities to include AI agents, agent studio, and an agent marketplace, allowing users to build and deploy custom AI agents within Zoho applications.
Integration with ChatGPT and Other AI Models:
No.
No.
Free
Per User Per Month
$ 0.83
Per User Per Month
$ 1.66
Per User Per Month
$ 2.50
Per User Per Month
$ 4.16
Per User Per Month
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