Mobile App: The availability of a mobile app that provides access to financial dashboards and reports is a significant plus for many users.
Transparency and Predictable Pricing: Users value the transparent pricing model, which is based on monthly expenses. This predictability helps businesses manage their finances more effectively
Specialized Services: Xendoo’s expertise in e-commerce accounting is frequently mentioned. Users appreciate the seamless integration with platforms like Shopify and WooCommerce, as well as the specialized advice on industry-specific tax and finance issues.
User-Friendly Interface: The platform is noted for its easy-to-navigate interface and the ability to quickly download and share financial reports
Customer Support: Many users praise Xendoo for its excellent customer support. The dedicated team of bookkeepers and CPAs is often described as responsive, professional, and knowledgeable.
Accrual Accounting: The lack of full accrual-based accounting in the Essential plan is a common point of criticism. Users who need this feature may have to opt for higher-tier plans.
Onboarding Process: Some users have noted challenges with the onboarding process, particularly due to Xendoo’s reliance on third-party software like QuickBooks and Xero. This can sometimes lead to delays in resolving issues
