Worximity
By Worximity Technology Inc
Worximity’s team works with you to understand your production environment, goals, and key challenges to tailor the deployment.
Define the scope of monitoring (which lines, machines, and metrics), integration requirements, and project milestones.
Install sensors or connect to existing equipment and systems (including legacy machines) to enable automated data collection.
Configure the Worximity platform to match your specific KPIs, dashboards, alerts, and reporting needs.
Integrate Worximity with other systems (ERP, MES, analytics tools) as needed for seamless data flow.
Train operators, shift leaders, and managers on using dashboards, interpreting analytics, and responding to insights.
Verify data accuracy, system connectivity, and workflow functionality with real production data.
Launch the platform for live monitoring, analytics, and reporting across production lines.
Worximity can be customized to fit specific business needs, offering a high degree of flexibility in how its real-time production monitoring and analytics platform is configured and used. Here are several data points demonstrating its customization capabilities:
Tailored Solutions: Worximity explicitly offers flexible solutions that can be adapted to each manufacturer’s unique needs and vision. Users report that the platform was “adapted to my needs and vision,” and that creative approaches to data collection and combination are supported to make insights meaningful for each business..
Custom KPI and Metric Tracking: The platform allows businesses to track the specific KPIs and production metrics that matter most to them, such as downtime, throughput, labor allocation, and OEE. Dashboards and reports can be configured to focus on the most relevant data for each team or production line.
Integration with Legacy and Modern Equipment: Worximity can be quickly deployed and easily integrates with both legacy and modern production equipment, allowing companies to customize the data sources and production lines they want to monitor without major infrastructure changes.
Scalable and Modular Deployment: The software is scalable and can be rolled out to a single line, multiple lines, or entire plants, depending on the business’s current needs and future growth plans.
Custom Alerts and Reporting: Users can set up custom alerts, automated reports, and periodic performance reviews tailored to their operational goals and improvement initiatives.
Staffing and Scheduling Optimization: The platform helps companies correlate staffing with production targets, enabling customized labor planning and cost optimization strategies.
Continuous Improvement Support: Worximity’s analytics and insights are used to identify high-impact projects and set custom improvement goals, supporting ongoing optimization based on each company’s priorities.
Expert Support for Customization: Worximity provides expert support to help businesses capitalize on opportunities, maximize ROI, and creatively solve unique production challenges.
Worximity offers a comprehensive suite of training and support resources to ensure new users can effectively adopt and utilize their Smart Factory Analytics platform. Here's an overview of the available training and support options:
Worximity Academy provides free, on-demand courses designed by product experts to help users master the platform. Key features include:
Popular Courses: Topics such as "Get Started with Tile+", "Learn the Basics of Tilelytics", "Monitor and Improve Your Performance", and "Mastering Metrics" are available to enhance user proficiency.
Certifications: Users can earn recognized certifications to validate their skills and showcase their expertise.
Worximity emphasizes a structured onboarding process to ensure successful adoption:
Assessment: A continuous improvement consultant conducts an on-site evaluation to understand equipment, processes, and goals, leading to a tailored implementation plan.
Connection: Worximity's team installs and tests the production monitoring solution on-site, ensuring data accuracy and training staff for effective use.
Measurement: A health check is scheduled one month post-implementation to review data, evaluate performance, and set targets.
Improvement: Quarterly business reviews are conducted to examine engagement, present improvement projects, and discuss opportunities or challenges.
Worximity Customer Success Teams are dedicated to supporting users throughout their journey:
Training Options: In-person, live online sessions, documentation, videos, and webinars are available to cater to different learning preferences.
Support Channels: Users can access support via email, phone, chat, FAQs, forums, help desk, knowledge base, and ticketing systems.
Worximity implements a suite of security measures to protect customer data across its Smart Factory Analytics platform. These measures encompass data encryption, IoT device security, network protection, compliance with data privacy regulations, and robust internal policies.
Transport Layer Security (TLS): All data transmitted between Worximity's IoT devices (e.g., TileConnect sensors) and cloud services is encrypted using TLS, ensuring end-to-end protection against interception or tampering.
Digital Certificates: Worximity employs digital certificates issued by trusted third parties to authenticate IoT devices, preventing unauthorized access and spoofing attempts.
Multi-Layered Security Architecture: Security is enforced at multiple levels, including the IoT device, network, cloud platform, and user access points, to safeguard manufacturing data.
Firewalls and Intrusion Detection Systems (IDS): Worximity utilizes firewalls to restrict network access and IDS to monitor for unusual activities, such as unauthorized login attempts or abnormal data traffic.
Data Retention Policies: Personal information is retained only as long as necessary for service provision, with anonymized data used for internal analysis and service improvement. worximity.com
Employee Training and Confidentiality: Employees are trained in data protection protocols and are bound by confidentiality agreements to prevent unauthorized disclosure of sensitive information.
Third-Party Service Providers: Worximity ensures that any third-party service providers with access to personal data are contractually obligated to maintain data confidentiality and security.
Regular Security Audits: Worximity conducts regular audits and assessments to identify and address potential vulnerabilities within its systems.
Worximity's policies on data ownership and portability are designed to give customers control over their data while ensuring compliance with data protection regulations. Here's an overview:
Customer Data: Customers retain exclusive ownership of all data they input into Worximity's systems. This includes production metrics, operational data, and any other information collected through the platform.
Confidentiality: All customer data is treated as confidential. Worximity is committed to protecting this data and only uses it as per the customer's instructions.
Data Retrieval: Customers can retrieve their data in a structured format (e.g., MS Excel) at any time during the subscription period.
Post-Termination Access: Upon termination of the agreement, customers have a 30-day window to download their data. After this period, Worximity is not obligated to retain or provide access to the data and will delete it unless legally required to retain it.
Assistance with Data Retrieval: If customers require assistance in retrieving their data, Worximity may provide support, potentially subject to additional charges.
Worximity offers flexible subscription plans and modular add-ons, allowing organizations to scale their Smart Factory Analytics solutions in alignment with evolving operational needs. Here's an overview of how scaling up or down is managed:
Worximity provides three primary subscription tiers:
Starter: Designed for entry-level real-time production monitoring.
Pro: Offers a cost-effective solution for comprehensive factory coverage.
Enterprise: Tailored for large-scale manufacturers with multiple plants.
Each plan includes features like real-time monitoring, downtime management, and historical analytics, with the Enterprise plan offering additional AI-powered improvement opportunities.
Organizations can customize their plans with additional modules to enhance efficiency:
Downtime Module
Communication & Collaboration Module
Data Export API
Quality Module
iForm Module
Yield Module
BI Module
Giveaway Module
These modules allow for tailored functionality based on specific operational requirements.
Duration Options: Subscriptions are available every month, as well as 1-year and 3-year terms, providing flexibility to match organizational timelines.
Payment Methods: Clients can choose from various payment options, including monthly billing or upfront payments via credit card, direct deposit, or check.
Trial Period: A 30-day trial period is offered, allowing organizations to evaluate the platform's suitability before committing.
Worximity emphasizes the importance of planning for scalability from the outset. By focusing on replicable use cases and ensuring robust network connectivity, organizations can effectively expand their IIoT infrastructure. Leadership buy-in and cross-departmental communication are also highlighted as critical factors for successful scaling.
Worximity terms and conditions for contract renewal and cancellation are designed to provide clarity and flexibility for customers utilizing their Smart Factory Analytics solutions. Below is a detailed overview of these terms:
Automatic Renewal: The agreement between Worximity and the customer remains in effect for the duration specified in the accepted proposal. While the terms do not explicitly state automatic renewal, it's common practice for such agreements to continue unless notice is given. Customers should review their specific proposal for renewal terms.
Subscription Durations: Worximity offers flexible subscription durations, including monthly, 1-year, and 3-year terms. This allows organizations to choose a plan that aligns with their operational needs.
Termination for Cause: Either party may terminate the agreement for a serious reason, such as a material breach of the agreement that is not cured within 30 days of written notice. Additionally, termination is permissible if the other party ceases business operations.
Customer-Initiated Termination: Customers may not unilaterally terminate the agreement before the end of the subscription term unless a serious reason, as defined above, exists.
Data Access: Upon termination, customers have a 30-day window to retrieve their data in MS Excel format. After this period, Worximity is not obligated to maintain or provide access to the data and will delete it unless legally required to retain it.
Assistance with Data Retrieval: If customers require assistance in retrieving their data, Worximity may provide support, potentially subject to additional charges.
Payment Methods: Customers can choose from various payment options, including monthly billing or upfront payments via credit card, direct deposit, or check.
Worximity implements an approach to data security and compliance, aligning with international standards and best practices to protect customer data and ensure regulatory adherence.
1. GDPR Compliance
Worximity adheres to the General Data Protection Regulation (GDPR), ensuring that personal data is processed lawfully, transparently, and for specific purposes. As a data processor, Worximity processes personal information based on documented instructions from the customer, implements appropriate technical and organizational measures, and assists customers in fulfilling their GDPR obligations, including data subject rights and data breach notifications.
2. IoT Device Security
To secure data from IoT devices, Worximity employs multiple layers of security:
Device Authentication: Utilizes digital certificates issued by trusted third parties to authenticate IoT devices, preventing unauthorized access.
Data Encryption: Implements Transport Layer Security (TLS) to encrypt data transmitted between IoT devices and the cloud, ensuring confidentiality and integrity.
Network Security: Deploys firewalls and intrusion detection systems (IDS) to monitor and protect network traffic from malicious activities.
Data Retention: Sensor data is stored on devices only until it is securely transmitted to the cloud, minimizing the risk of data exposure.
3. Organizational Security Practices
Worximity enforces strict internal security protocols, including:
Employee Training: Regular training on data protection and security best practices.
Access Controls: Restricts access to personal data to authorized personnel only.
Third-Party Agreements: Ensures that service providers handling personal data are contractually obligated to maintain confidentiality and implement adequate security measures.
