Tredd's Self Storage Software typical implementation process:
Purchase & Installation: Buy the Standard or Pro software package and receive the installation files by download or physical media. Install the software on your Windows PC; no internet connection is required for daily use.
Initial Setup: Start the program and input facility details such as the number of units, unit types, and rental rates. The system uses a point-and-click interface for easy data entry, even for novice users.
Configuration: Customize your settings, including late fee rules, billing options (such as full or partial payments), and security/access preferences. Configure user/employee roles with password protection if needed.
Data Entry or Migration: Manually enter customer and lease data or, if upgrading from another system, use import tools if available. Enter current occupancy, rent paid status, and outstanding balances for accurate reporting.
Graphical Unit Map: Set up the unit map within the software to visually monitor vacancies, late units, paid status, and more.
Payment Processor Integration: If using credit card or ACH payments (Pro version), configure Authorize.net, PayPal, or ACH connections following the provided instructions.
Tredd's Self Storage Software offers a range of customization options designed to accommodate the varied needs of self-storage operators. Here are the main ways the software can be tailored to fit specific business requirements:
Custom Unit and Facility Configuration: You can set up any number of units, define unit types and sizes, set custom rental rates, and organize a graphical map to represent your facility’s specific layout and occupancy status.
Flexible Fee and Billing Settings: The software allows you to configure late fee schedules (e.g., fixed or escalating, multiple fees per month), choose full or partial payment acceptance, and set up unique billing cycles and rental terms suited to your business practices.
Role-Based User Access: Admin and user-level permissions can be customized, enabling you to manage employee access to sensitive data and system functions via password protection and role assignments.
Custom Reporting: Generate custom reports on business-critical data such as rental income, delinquency, occupancy, security deposits, and rental durations. The system includes over 25 standard and custom report templates, with the ability to filter or export results for analysis.
Custom Graphical Unit Map: The graphic occupancy map is fully editable, allowing you to color-code units based on payment status (vacant, paid, late, locked out, damaged) and mirror the actual facility layout, making management intuitive for your team.
Payment Processor and SMS/Email Integration Options: Choose from integrated payment processors (Authorize.net, PayPal, ACH in Pro), and opt in for SMS text billing notifications or email statement delivery, depending on how you want to communicate with tenants.
Custom Document Management: Store and organize lease agreements, insurance records, and other documents, adapting storage and retrieval processes to match your operational workflow.
Variable Lease and Tenant Fields: Input and track a variety of tenant data (contact info, vehicle details, deposits) and modify customer records as required; fields can be repurposed within the limits of the software’s design.
Multi-Location and Facility Management: If you operate multiple locations, Tredd’s enables you to configure each site independently, with its own set of units, staff access, payment rules, and reporting.
Customizable Data Backup and Security Settings: Set up your own backup schedules and protocols based on your specific business continuity needs, with options for local or external backup storage.
Tredd's Self Storage Software is known for its clear and minimal additional cost structure:
Setup Fees:
There are no setup fees. After purchasing either the Standard ($495) or Pro ($795) package, you receive the installation files and can begin setup without extra charges.
Maintenance Fees:
$248 per year for subsequent renewals
Ongoing software support is included with the maintenance plan. There is no additional per-incident or monthly support charge as long as you maintain your plan.
If you do not have an active maintenance plan, access to updates and direct support may be limited.
Monthly/Annual Licensing Fees:
There are no monthly or annual licensing fees beyond the one-time purchase and optional annual maintenance.
Tredd's Self Storage Software provides straightforward training and support options designed to help new users get started quickly and operate the software efficiently:
Quick Learning Curve: The software features a simple, point-and-click Windows interface intended for users of all skill levels. Most first-time users, including computer novices, report that they can learn essential tasks (like entering customers and accepting payments) within a few days.
Getting Started Guides: Basic instructions and in-software prompts guide new users through initial setup, such as configuring units, payment rules, and graphical facility maps, making onboarding largely self-service.
Direct Phone and Email Support (with Maintenance Plan): Customers with an active maintenance plan have access to direct technical support by phone and email. This support covers software troubleshooting, update assistance, and guidance through any setup or usage questions.
Ongoing Software Updates: Maintenance plan subscribers receive regular feature updates and bug fixes, ensuring their system remains current and secure. These updates can include enhancements based on user feedback.
Optional Remote Assistance: For specific setup or troubleshooting needs, the support team may offer remote desktop assistance to help users resolve technical issues or configure advanced features.
Documentation and User Community: While not as extensive as cloud-based competitors, Tredd’s long-standing user base and practical approach mean that common setup and operational questions are readily addressed through brief documentation or by contacting the support staff.
Tredd's Self Storage Software focuses on practical, local data security and access controls designed for small to mid-sized storage operators. Here are the main security measures implemented to protect customer and business data:
Role-Based Access & Password Protection: Administrators can configure role-based permissions and set up password-protected employee/user logins. This ensures only authorized users can access sensitive areas of the software and customer information, reducing the risk of insider threats or accidental data exposure.
On-Premises Data Storage: As a primarily Windows-based platform installed on your PC (not cloud-hosted by default), sensitive data is stored locally rather than in a remote data center. This minimizes exposure to cloud-specific cyber risks but places the responsibility for physical and digital security (like antivirus, firewalls, and backups) on the facility/operator.
Access Control System Integration: The software can be integrated with physical access control systems (gates, door controllers), allowing operators to manage and restrict access to the facility premises, which adds another layer of security for both property and data.
Data Backup Tools: Operators are encouraged to perform regular data backups, protecting records from accidental loss, hardware failure, or disasters. The backup and archiving features make the retrieval and safeguarding of business data more straightforward.
Payment Data Security: For electronic payments (credit card/ACH via Authorize.net, PayPal), Tredd’s states it uses “appropriate technology for credit card data” transactions. This implies that payment data is handled according to secure, PCI-compliant standards of third-party processors.
Administrative Controls: Software administrators retain full control over user permissions, activity monitoring, and system configuration, which reduces the risk of unauthorized actions inside the application.
Tredd's Self Storage Software releases updates on an as-needed basis, typically tied to improvements, bug fixes, or new feature requests from users. Updates are not issued on a fixed schedule like monthly or quarterly; instead, they are provided periodically and as part of the company’s commitment to continuous enhancement. Users with an active annual maintenance plan (the only recurring cost after purchase) are eligible to receive these updates at no extra charge.
How updates are managed:
Eligibility: Only customers with a current maintenance plan receive software updates. This annual plan also covers support.
Delivery: Updates are delivered directly to the user, generally by request or when a significant new version is released. There is no automatic or forced cloud-based deployment; as the software is PC-based, users may need to install the update package themselves or with vendor guidance.
Communication: Some user feedback notes that updates are sometimes issued without detailed change logs, so it’s a good idea to reach out directly to support for clarification on new features or changes included in an update.
Customization: Updates may be issued in response to specific user requests or to address evolving needs, making the process responsive and tailored. Some users report that requested feature improvements have been incorporated into new releases.
Key points:
Updates are periodic (not scheduled) and tied to the maintenance plan renewal cycle.
There is no extra charge for updates if you maintain your support plan.
User installation may be required for the updated software.
Tredd's Self Storage Software follows a straightforward and user-respecting approach to data ownership and portability:
Data Ownership: All business, customer, and operational data you enter into Tredd's Self Storage Software is considered your property. The company does not claim ownership of your data. While their privacy policy emphasizes protecting any personal information you share with them (for example, during product purchases or support interactions), they do not assume rights over the customer or tenant data you manage inside the software. Such data remains under your control, especially as the software is locally installed and not cloud-hosted by default.
Data Use and Privacy: Tredd's states that any information provided to them directly (e.g., during software registration or purchases) is used for product improvement, support, or communications, but users may opt out of marketing. Personal information is protected with appropriate technical measures, including secure handling of payment card data. For locally stored business data (your renter and facility records), security and access remain your responsibility, fitting the design of a PC-based platform.
Data Portability: Since Tredd's is a PC-based solution, your data is stored locally and remains fully accessible to you at all times. You can export customer lists, payment histories, and other records as needed—for example, to migrate to another system or for your own backup/archive. There are no technical or contractual barriers to extracting your data, and exporting is generally handled through in-app reports or database tools. If you discontinue use, you can save or transfer your data as required.
No Vendor Lock-In: The software's licensing model (one-time purchase, optional annual maintenance) means you have continued access to your records even if you cancel maintenance or support, unlike some subscription/cloud systems where access ends with the subscription.
Tredd's Self Storage Software offers straightforward and highly flexible terms for scaling up or down as your business needs change:
One-Time Licensing, No Scaling Fees: The software is sold for a one-time flat fee—$495 for the Standard version or $795 for the Pro version—with no monthly or yearly licensing costs. You can add as many units, customers, or facility data as your hardware allows, without incurring extra software charges.
Unlimited Facility and Unit Management: Within a single purchase, you can configure any number of units, define unlimited unit types and layouts, and create detailed graphical maps. Adding more units or changing your facility structure requires only an update within the software settings—there is no cap or incremental cost for increased data entry or records.
No Per-Unit Pricing or User Fees: Unlike cloud-based competitors that charge per unit or facility, Tredd’s pricing is independent of the scale of your operation. Whether you manage 50 or 500 units, your costs remain the same after the initial purchase (aside from optional annual maintenance).
Multi-Location Capability: If you operate additional sites, each site typically requires its own purchased license (i.e., one software instance per facility). However, each license allows full use at that site with no artificial restrictions on record count or features.
Scaling Down: If your business contracts—such as reducing unit numbers or ceasing operation at a location—there are no software-related challenges or penalties. The user simply updates the relevant records in their on-premises software.
Maintenance Plan (Optional): Continued access to updates and support requires an annual maintenance fee ($348 for the first year, $248 for renewals). This plan is optional but recommended for facilities that expect to make frequent changes or need support as they scale.
Terms and conditions for contract renewal and cancellation for Tredd's Self Storage Software:
One-Time License, No Recurring Contracts: Tredd's is sold as a one-time software license—$495 for Standard or $795 for Pro—with no required monthly or yearly software subscription. Once purchased, you own the right to use the software indefinitely on your licensed computer.
Annual Maintenance Plan (Optional):
The only renewable element is the maintenance plan, which is optional. It's $348 for the first year and $248 for each subsequent year.
This plan provides access to technical support and all future updates but is not mandatory for continued use of the existing software version.
Renewal of Maintenance: There is no auto-renewal or recurring billing. You choose whether to renew the support/maintenance plan annually. If you do not renew, the software remains fully functional, but you forfeit access to future updates and direct support until you re-enroll and pay the maintenance fee.
Support and Updates with Maintenance: Ongoing support (phone/email) and access to all new software improvements are included only with an active annual maintenance plan. If you lapse and later want support or updates, you can usually reinstate your maintenance by paying the current year’s fee.
Cancellation/Termination of Maintenance Plan: There are no penalties, cancellation fees, or required notice to end your maintenance plan. Simply decline renewal at the end of the support period—the software will continue to operate, but you'll lose access to new updates and official support.
No Refunds: Typically, payments for maintenance renewals are non-refundable after the plan term has started. The initial software purchase is also non-refundable once activated.
Perpetual Access: If you stop maintenance, you retain perpetual access to the version of the software you purchased/last updated—there is no remote deactivation, access loss, or data lock-in.
Multiple Facility Licenses: If you operate several sites, each requires its own software license, but each installation follows the same renewal/cancellation policy.
No Penalties or Exit Fees: There are no penalties for canceling or not renewing support, and there are no exit or data extraction fees—your data always remains fully in your control.
Tredd's Self Storage Software addresses several compliance and security needs that are important in the self-storage industry, though its approach differs from modern cloud-based solutions:
Regulatory Compliance Tracking: The software is designed to help facilities stay compliant with industry regulations and standards. This includes monitoring legal requirements relevant to self-storage operations, such as local business or rental laws, and ensuring operators are kept up-to-date with necessary documentation and procedures.
Role-Based Access Controls: Tredd's allows supervisors to set up password-protected employee access, with configurable role-based permissions. This ensures only authorized users can view or modify sensitive tenant or business information.
Data Security & Backup: The system employs robust encryption and backup protocols to protect sensitive customer and business data from unauthorized access or loss. As a PC-based product, most data is stored locally, and operators are responsible for regular backups to maintain data integrity and meet their own compliance obligations.
Integration with Access Control: The software supports integration with on-site access control systems, which helps enforce physical security of the self-storage property in alignment with industry best practices.
Payment Security: While Tredd processes credit card and ACH payments through integrations with major third-party processors like Authorize.net and PayPal, these transactions are handled on the payment processor’s secure, PCI DSS-compliant infrastructure, rather than within Tredd itself. This means Tredd’s does not directly store or process payment card data, reducing PCI DSS scope but relying on its partners' compliance.
Tredd's Self Storage Software
By TSS Software Inc
