TherapyAppointment is designed for quick and user-friendly onboarding, especially for solo and small group practices. The process generally includes the following steps:
You can choose between a solo or group practice setup.
Group practices are encouraged to schedule a live demo with a sales rep for tailored onboarding.
No additional cost for data migration.
Set up telehealth (optional add-on) and merchant services for payments.
No formal certification or training required—platform is designed to be intuitive.
TherapyAppointment
By TherapyAppointment
TherapyAppointment offers moderate customization, especially tailored for mental health professionals. Here are the key data points:
Scheduling & Availability: You can customize your calendar based on session type, time slots, and location preferences.
Client Intake & Portal: Secure client portal allows custom intake forms, e-signatures, and messaging.
Employee Access Settings: Group practices can set different access levels for staff, supervisors, and clinicians.
Templates: Includes free SOAP and HIPAA templates, but limited customization for treatment plans.
Reports & Analytics: You can generate custom reports by office location, staff, income source, and client demographics.
Treatment Plans: Only basic text boxes with date fields; lacks structured goal tracking or Wiley integration.
Documentation: No AI-assisted charting or deep customization of therapy notes.
TherapyAppointment is known for transparent pricing with minimal hidden fees. Here's a breakdown:
Solo Practice: Starts at $10 to $59+ per month, depending on client volume.
Group Practice: Starts at $39/month for 1 user, $199 for 10 users, $999 for 100 users, with custom pricing for enterprise levels.
Telehealth via Zoom: $5/month per practitioner (Zoom Healthcare license).
Built-in Telehealth: $15/month per therapist for TherapyAppointment’s own virtual session tools.
Online Claims Submission: Starts at $0.15 per claim.
Credit Card Merchant Services: Integrated, but may involve transaction fees (not specified).
Help Library and basic support
No mention of setup fees; batch import and data migration tools are available for free.
TherapyAppointment provides a comprehensive support ecosystem designed to help both solo and group practices onboard quickly and efficiently:
Self-Guided Onboarding: Especially for solo practices, with intuitive UI and setup wizards.
Telehealth Support Hub: Dedicated section for troubleshooting video sessions and integrations.
TherapyAppointment is built with HIPAA and HITECH compliance at its core, ensuring the protection of sensitive health data:
256-bit AES Encryption: All data both in transit and at rest is encrypted using industry-standard protocols.
TLS 1.2 Network Security: Secure communication between users and servers.
Two-Factor Authentication (2FA): Optional but recommended for all users.
Automatic Sign-Out: Users are logged out after a period of inactivity (configurable up to 1 hour).
Simultaneous Login Limits: Restricts the number of devices a user can be logged into at once.
HIPAA Business Associate Agreements (BAAs): Required for all third-party vendors handling PHI.
Nightly Backups: Data is backed up every night and retained for at least 35 days.
Disaster Recovery: Real-time replication to geographically separate AWS zones for failover protection.
Record Deletion Controls: Only authorized roles can permanently delete client records.
TherapyAppointment follows a continuous improvement model with regular updates to enhance features, fix bugs, and maintain security compliance:
Security patches are applied as needed, especially in response to emerging threats or compliance changes.
TherapyAppointment has a clear and user-centric policy on data ownership and portability:
If a clinician leaves a group, they may export their records if the director confirms ownership.
In case of death, disability, or disaster, access can be granted to a designated custodian with proper documentation.
TherapyAppointment offers flexible scaling to accommodate solo practitioners, growing group practices, and multi-provider clinics:
Group practices can upgrade to include features like centralized billing, shared calendars, and role-based access.
No long-term commitment required—subscription is month-to-month.
TherapyAppointment operates on a subscription basis, with clear terms for renewal and cancellation:
Renewal is automatic unless canceled.
Data export is available before cancellation—users retain ownership of their records.
TherapyAppointment is built to meet strict healthcare compliance standards:
Includes secure data handling, encryption, and access controls.
Ensures breach notification and electronic health record (EHR) standards.
