Pulseway

Name: Pulseway
Brand: Pulseway
SKU: 683e0e59b65f09db5f277fd3
Rating: 4.6 (175 reviews)

Overview of Pulseway Software Company

Pulseway is a powerful, mobile-first Remote Monitoring and Management (RMM) platform that provides IT professionals and Managed Service Providers (MSPs) with complete real-time visibility and control over their entire IT infrastructure, including servers, networks, workstations, and mobile devices, from anywhere. The platform's defining feature is its highly functional mobile application, which allows users to receive real-time actionable alerts and instantly perform complex IT tasks such as remote access, running scripts, and managing patch installation for operating systems and third-party applications. Pulseway utilizes an AI-driven automation engine for auto-remediation, enabling the autonomous resolution of routine IT issues before end-users notice, thereby maximizing efficiency and minimizing downtime.

Founding and Growth

Founding Year: 2011.
Founder & CEO: Marius Mihalec.
Headquarters: Dublin, Ireland.
Origin: The founder developed the product after realizing the lack of a reliable mobile application to remotely manage IT systems.
Focus: Pulseway revolutionized the RMM space by prioritizing the mobile application experience, allowing IT professionals to receive instant alerts and resolve issues on the go via their smartphone or tablet.

Funding and Valuation

Not available.

Product Offerings and Features

Pulseway offers a highly automated, unified platform for managing the entire IT environment.

Core Product: Mobile-First Remote Monitoring and Management (RMM) Platform.
Key Features:
- Mobile-First Control: The signature feature is the native mobile app (iOS and Android) that provides real-time monitoring, actionable alerts, and the power to perform administrative tasks (restarts, service management, scripting) from anywhere.
- Auto-Remediation & Automation: A powerful engine allows IT teams to set up complex automation workflows and smart triggers to automatically resolve IT issues (auto-remediation) before the end-user notices a problem.
- Patch Management: Automated and reliable OS patching (Windows, Mac) and management of updates for a vast list of third-party applications, critical for security compliance.
- Remote Control: Fast, secure, and native remote access to endpoints (Windows, Mac, Linux) directly from the desktop or the mobile app, including file transfer and session recording.
- Integrated Solutions: A fully integrated suite including Endpoint Security, Backup & Disaster Recovery, and IT Documentation/Ticketing, consolidating tools into a single platform.
- AI Integration: Leverages AI-driven automation to reduce manual tasks and enhance auto-remediation capabilities.

Pulseway AI and New Features

Recent focus includes enhanced AI-driven automation, significant performance improvements to the Remote Control Engine, and adding features like Siri shortcuts and mobile widgets for ultimate on-the-go efficiency.

Company Culture and Values

Culture: Highly innovative and customer-feedback driven, focused on making the lives of IT administrators easier by providing a powerful, secure, and intuitive tool accessible from anywhere.
Values: Mobility, Security, Automation, and Efficiency, prioritizing the ability to resolve IT issues quickly and proactively.

Pulseway

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