PingPlotter, developed by Pingman Tools, is a network troubleshooting and monitoring software company based in Boise, Idaho. The company was founded with the mission to simplify network troubleshooting and has been active for over 24 years. PingPlotter's primary focus is on providing tools that help users visualize and analyze network performance metrics, such as latency and packet loss, to diagnose and resolve connectivity issues efficiently.
PingPlotter was first developed in 1998 by Pete Ness, initially as a tool to demonstrate network issues to ISPs. Over the years, it has evolved significantly, adding numerous features and capabilities to address a wide range of network problems. The company transitioned to Pingman Tools in 2013, continuing to enhance its product offerings and expanding its user base.
PingPlotter offers several product editions, including Standard, Professional, and Cloud versions. Each version caters to different user needs, from home network troubleshooting to professional network monitoring for businesses. Key features include:
The software includes features such as real-time graphs, alerts, integrations, and the ability to measure latency, packet loss, and jitter.
PingPlotter has expanded its product capabilities over the years, notably with the introduction of PingPlotter Cloud, which allows for remote monitoring and troubleshooting. The company has not been reported to have made any acquisitions, but it has focused on enhancing its software to meet evolving user needs.
Recent updates have introduced features like the Insights tool, which uses AI to analyze network trace data and suggest solutions. Other enhancements include improved user interfaces, LiveShare for sharing data, and a guided troubleshooting assistant called Sidekick.
Pingman Tools, the company behind PingPlotter, emphasizes a culture of innovation and customer-centricity. The company values empowering users, whether they are gamers, IT professionals, or everyday internet users, to solve network issues effectively. A core value is "looking out for the little guy," reflecting a commitment to serving both large organizations and individual users.
PingPlotter's user base includes a diverse range of customers, from individual users to large organizations like NASA, ESPN, and Apple. The software is used across various industries, including healthcare, education, and telecommunications. PingPlotter fosters an active community where users can share insights and seek help through forums and social media platforms.
PingPlotter
By Pingman Tools
