

Persefoni
By Persefoni
Exceptional Customer Support Users consistently praise Persefoni’s support team for being knowledgeable, responsive, and deeply committed to customer success
Intuitive Navigation & Helpful Resources The platform is described as user-friendly, with intuitive navigation and helpful tools like the Persefoni Academy and Footprint Guide
Comprehensive Carbon Accounting Tools Users appreciate the platform’s alignment with global standards (e.g., GHG Protocol) and its ability to handle complex carbon footprint calculations
Effective Data Management Uploading and managing data—especially via Excel—is streamlined, making it easier for organizations to integrate their emissions data.
Strong Onboarding & Guidance Persefoni’s onboarding process and ongoing guidance are highlighted as top-tier, especially for organizations new to ESG reporting.
Complex User Interface Some users find the UI challenging to navigate, especially when trying to locate new or advanced features
Initial Setup Difficulties Preparing and uploading data in the required format can be difficult, particularly for organizations with low ESG maturity
Minor Software Bugs A few users mention small bugs and suggest improvements in visualization and benchmarking tools, indicating the platform is still evolving.