ISL Online is a privately owned IT company specializing in remote desktop software. It provides secure, high-performance tools for remote support, access, and collaboration, serving a global customer base. The company is headquartered in Swindon, United Kingdom, with additional offices in Slovenia, Germany, and Switzerland, and a network of partners across the Middle East, Asia, Africa, and Latin America.
ISL Online was founded in 2001 by Damjan Pipan and Jure Pompe. It was one of the early pioneers in the remote desktop space, launching its first version of the ISL (Internet Services Layer) software the same year. In 2005, the company established its own global cloud infrastructure, which now supports millions of remote sessions annually.
Over the years, ISL Online has grown steadily, serving over 100,000 business users and facilitating more than 5 million sessions per year. Its clientele ranges from SMBs to Fortune 500 companies, with a particularly strong presence in Japan, where it is recognized as a market leader.
ISL Online is a bootstrapped and privately held company, meaning it has grown without external venture capital funding. This independence has allowed it to maintain a strong focus on product quality and customer satisfaction. As of 2025, the company has an estimated annual revenue of $5.6 million and employs around 48 people.
The flagship product, ISL Light, is a remote desktop solution that supports:
Other offerings include ISL AlwaysOn (for unattended access) and ISL Groop (for online meetings), all integrated into a unified platform.
There are no publicly known acquisitions by ISL Online. Instead, the company has focused on organic growth and continuous product development, investing heavily in R&D to enhance its core platform and expand its feature set.
Recent updates have focused on:
ISL Online also introduced automatic SSL certificate renewal and load balancing for self-hosted environments, improving scalability and security
ISL Online emphasizes a culture of innovation, transparency, and customer-centricity. The team is described as collaborative and diverse, with a strong commitment to ethical business practices. The company values security, reliability, and user empowerment, and it invests in long-term relationships with clients and partners.
ISL Online serves a global user base, with particularly strong adoption in Europe and Asia. Its community includes IT professionals, help desk teams, MSPs, and enterprise support departments. The company maintains high customer satisfaction scores and is consistently rated as a leader on platforms like G2 for remote desktop software.
