Estimated Time: A few minutes
Estimated Time: 30 minutes to 1 hour
Estimated Time: Immediate for new numbers, up to a few days for porting
Estimated Time: 15-30 minutes
Estimated Time: 5-10 minutes per device
Estimated Time: 30 minutes to 1 hour
Estimated Time: 1-2 hours
Estimated Time: Immediate after setup
Total Estimated Implementation Time: 1-2 business days
Web-Based Admin and User Portal: Inperium Talk provides a web-based portal that offers extensive customization options. This allows administrators to tailor settings and features according to the specific needs of their business and users
Inperium Talk offers a transparent pricing model with no hidden fees, no setup fees, and no vendor-specific surcharges.
The pricing is straightforward and designed to be affordable, especially for startups and small businesses. The service operates on a subscription basis, with plans starting at $5 per user per month, which includes one phone number for each user.
Onboarding Product Tour: A new onboarding product tour guides users through the configuration process and provides tips for efficient usage
Phone Support: Direct phone support is provided for urgent or complex issues
Inperium Talk states that it ensures conformance to global regulations and industry practices in order to maintain privacy and security of customer data
The website mentions that data is encrypted in transit and transferred over a secure connection when using the Inperium Talk mobile app
While not specific to Inperium Talk, the parent company Inperium highlights data encryption as a security best practice and common compliance requirement for their products
Inperium Talk releases updates regularly, ensuring that the software remains up to date with powerful features and enhancements. The updates are part of Inperium's ongoing effort to improve user experience and functionality. However, the specific frequency of these updates is not detailed in the provided search results
The management of these updates is also not explicitly described, but given the nature of cloud-based services, it is likely that updates are rolled out seamlessly to users without requiring manual intervention.
Data Ownership: Inperium ensures that customers retain ownership of their data. This is explicitly stated in their terms of service, where it is mentioned that upon a request for deletion of a contact, certain information like call recordings and notes will be deleted, but logs containing actual numbers making and receiving the calls may be retained for audit, fraud, and reporting purposes in accordance with applicable law
This suggests it may be relatively straightforward to scale the number of users up or down by adding or removing paid user licenses.
The website mentions that Inperium Talk "can scale up or down as organizational needs change", but does not provide any details on how this scaling process works or what terms/fees may apply
Downgrades: If you plan to downgrade your account, Inperium requires a notice sent to [email protected] at least seven (7) business days prior to the intended downgrade. This suggests that changes to your service level or plan need to be communicated in advance
Data Retention Period: The period of service data retention is calculated from the date of termination of your account before its deletion from the services during the normal course of business operation. This implies that after cancellation, there is a specific timeframe during which your data will be retained before being permanently deleted
Survival of Terms: Certain sections of the Terms of Service will survive any termination of the agreement with respect to the use of the services by you. This includes sections on billing, plan modification, payments, suspension and termination, confidentiality, data privacy and security, and limitation of liability. Termination of the agreement does not limit your or Inperium's liability for obligations accrued as of or prior to such termination or for any breach of these terms
PCI DSS Compliance: Revel Systems is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). This standard requires companies that handle credit card information to maintain a secure environment, essentially protecting cardholder data.
EMV Compliance: Revel Systems supports EMV compliance, which is related to the security of payment systems that accept chip card transactions. EMV compliance helps protect against fraud through the use of EMV chip technology, which is more secure than traditional magnetic stripe card transactions.
PCI-P2PE Compliance: Revel Systems is also compliant with PCI-Point to Point Encryption (PCI-P2PE). This standard provides an added layer of security by encrypting data from the point of interaction (when the card is swiped) until the point of decryption, reducing the chances of credit card fraud.
Inperium Talk
By Inperium
