Here’s a detailed overview of the typical implementation process for Heresafe software, including timelines and key stages:
Initial Access: You can begin using Heresafe within 1 week of signing up, as it is a cloud-based platform.
The complexity of your contractor management needs
Identification of key stakeholders and site-specific requirements.
Integration of your existing contractor data and documentation.
“Adoption phase” support for the first 2 months post-installation.
Completion of induction assessments and prequalification forms.
Configuration of mobile check-in and geo-tagging tools.
Alerts for missing documents, expired credentials, and non-compliance.
Ongoing verification of approved supplier registers.
Heresafe is highly customizable to meet the unique requirements of different organizations. Here are the key customization features:
Custom Questionnaires: Heresafe allows you to create HSEQ and governance questionnaires specific to your compliance needs.
Multi-Workspace Configuration: The Plus and Pro packages support multiple workspaces with distinct visibility, permissions, and location-specific rules.
Custom Branding: You can personalize the login homepage, company logo, and even color schemes to reflect your brand identity.
Project-Specific Settings: Each job or project can have its own dashboard, calendar, and credential requirements.
Subcontractor Management: Available in the Pro package, allowing for deeper control over layered contractor relationships.
Geo-tagged Mobile Check-In: Can be configured to suit site-specific entry protocols.
Heresafe also offers personalized system walk-throughs to help organizations identify how the platform can be adapted to their operational needs
Heresafe’s pricing is transparent and includes several components beyond the monthly subscription:
Included in all packages: Professional services such as project management and developer resources to configure your deployment.
Data backup services (50GB storage included in the Starter package)
Training: Two online training sessions are included with each plan.
Digital Permits: Not included by default; available as an add-on in the “Extras & Customisations” section.
Heresafe’s pricing model is designed to be scalable, with unlimited users and flexible workspace options, making it suitable for both small teams and large enterprises.
Heresafe provides a structured and supportive onboarding experience for new users, designed to ensure smooth adoption and effective use of the platform:
Custom Walkthroughs: Tailored sessions based on your organization’s needs and selected package.
No Pushy Sales: Heresafe emphasizes a consultative approach; users receive demo access and onboarding materials before committing.
This comprehensive support structure ensures that users, from facilities managers to HSEQ teams, can confidently manage contractors and compliance from day one.
Heresafe implements robust security protocols to safeguard sensitive contractor and organizational data:
ISO 9001 Certified: Ensures quality management for business process consultancy and software development.
Availability: Guarantees access to data when needed.
Information Risk Assessment: Identifies and mitigates potential threats.
These measures make Heresafe a trusted platform for managing sensitive contractor data across multiple sites and industries
Heresafe releases regular updates, typically every 1–3 months, with new features, improvements, and bug fixes. These updates are documented and communicated through:
Updates include enhancements to questionnaires, permit systems, dashboards, and user interfaces.
These banners link directly to the relevant release documentation for quick access.
January 2024: Enabled image uploads to permits for better visual documentation.
These updates are managed centrally and deployed automatically to all users, ensuring minimal disruption and consistent access to the latest tools.
Heresafe follows strict data protection and ownership policies aligned with UK GDPR and EU GDPR:
Heresafe does not sell, trade, or transfer your data to third parties without consent.
Heresafe supports data subject requests under GDPR, including the right to access, rectify, and transfer data.
Compliance with supervisory authorities
These policies ensure that your data remains under your control and can be accessed or transferred in compliance with legal standards.
Heresafe is designed to scale flexibly with your organization’s growth or contraction:
Unlimited Users: All packages support unlimited users, allowing easy expansion without per-user fees.
Multi-Site Support: The Plus and Pro packages allow management across multiple locations with separate dashboards and permissions.
Modular Add-Ons: You can add features like digital permits, SMS alerts, and subcontractor management as needed.
Custom Workspaces: Each site or department can have its own workspace, tailored to its specific needs.
Use geo-tagged check-ins and permit mapping to manage larger contractor volumes.
Adjust your subscription tier (e.g., from Pro to Plus) based on usage and budget.
Heresafe’s cloud-based architecture ensures that scaling is seamless and does not require reinstallation or downtime.
Heresafe’s contract terms are clearly outlined in their Terms of Service:
It automatically renews for Additional Terms unless terminated with proper notice.
Notice must be given before the end of the current term, with a minimum notice period specified in the contract.
Special Terms or DPAs (Data Processing Agreements) may override general terms if specified.
Heresafe is committed to high compliance standards across safety, data protection, and operational integrity:
ISO 9001: Quality management system certification.
Permit-to-Work System: Digitally enforces safety protocols for high-risk tasks.
These standards make Heresafe suitable for regulated industries like healthcare, construction, manufacturing, and facilities management.
Heresafe
By Heresafe Ltd
