GoTo Connect is a cloud-based unified communications platform that brings together voice, video, messaging, and contact center capabilities into a single, streamlined interface. It offers a robust VoIP phone system with over 100 features, including call routing, auto attendants, voicemail transcription, and call recording. Users can make and receive calls from desktop, mobile, or supported desk phones, with HD voice quality and unlimited calling to over 50 countries. The platform also supports video conferencing with screen sharing and breakout rooms, team chat, and SMS/MMS messaging. For customer-facing teams, GoTo Connect includes AI-powered tools like virtual receptionists, call summaries, sentiment analysis, and digital channel support for web chat and social media. It integrates seamlessly with popular business tools like Microsoft Teams, Salesforce, and Google Workspace. Designed for scalability and ease of use, GoTo Connect is ideal for businesses seeking reliable, flexible, and intelligent communication solutions.
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Verified User Rating
Integrations & Add‑OnsGlobal Calling to 50+ CountriesAdmin Controls & ReportingTeam Chat & Shared Contacts Call RecordingAuto Attendants, Queues & Ring GroupsUnlimited Call Routing & Dial PlansSentiment Analysis & Call InsightsCall Transcription & AI SummariesReal-Time Screen SharingLarge Meeting CapacityBrowser-Based AccessScheduled & Recurring MeetingsInstant Video ConferencingMobile App (iOS & Android)Desktop & Web AppsCompatibility with Physical Desk PhonesVirtual VoIP Phone SystemAI ReceptionistEmailHelp DeskKnowledge BaseCloud, SaaS, Web-BasedGoToConnect
By GoTo
