Register for a GoodShuffle Pro account and schedule a New Customer Orientation session. Orientation sessions are offered multiple times weekly to help new users get started.
Set up essential business details such as tax types, policies, and user permissions. This foundational step unlocks key features and streamlines later processes.
Begin adding inventory items, services, and rental packages. You can start with a few items to familiarize yourself with the system, then expand as needed.
Build a sample event or project and add yourself as the client. Send a test quote or contract to experience the client workflow from start to finish.
Invite team members to join the platform and assign roles. Schedule additional training sessions for your team to ensure everyone understands their responsibilities and the software’s features.
Set up integrations such as Google Calendar, QuickBooks Online, and Website Integration to connect GoodShuffle Pro with your existing workflows and website.
If desired, connect your inventory to your website using built-in integrations (compatible with platforms like Squarespace, WordPress, Wix, etc.). Customize the look and feel to match your brand.
Conduct test transactions, review inventory tracking, and ensure all workflows operate smoothly. Once satisfied, start processing real client orders and managing events through GoodShuffle Pro.
GoodShuffle Pro offers a wide array of customization features, enabling event rental businesses to tailor the platform to their unique workflows, branding, and operational requirements. Here are the key ways the software can be adapted to fit specific business needs:
Custom Email Templates: Create and personalize email templates for every stage of the customer journey. Add branding elements such as logos, photos, custom signatures, and hyperlinks. Use personalization tokens to automatically insert client-specific details.
Custom Quotes & Contracts: Build visually rich proposals and contracts with photo galleries, captions, and custom lookbooks. Tailor each quote or contract to the client and event, and control what information is visible to clients versus internal teams.
Custom Expiration and Reminders: Set quotes to expire automatically by a chosen date and customize the schedule and content of email reminders sent to clients.
Custom Inventory Groupings: Organize inventory by custom groupings or tags to match your business’s operational logic. Group items in proposals for client clarity while keeping detailed tracking for internal use.
Package and Pricing Customization: Build and modify inventory packages for different events. Set custom pricing structures, including daily, hourly, flat-fee, or sum-based pricing, and choose which items are visible to clients versus internal staff.
Project Templates and Duplication: Save time by creating reusable project templates and duplicating past projects for recurring business or similar event setups.
Branded Client Experience: Customize client-facing documents and emails with your company’s logo, color scheme, and branding for a seamless, professional appearance.
Website Integration Customization: Integrate GoodShuffle Pro with your website, customizing colors, fonts, and wishlist icons to match your brand. Enable custom client experiences such as “shop by theme” or “build your event” wishlists.
Custom Task Management: Assign tasks, set reminders, and track project progress with custom notes and digital checklists tailored to your team’s workflow.
Internal vs. Client Communication: Separate internal notes and attributes from client-facing information to ensure clarity for both warehouse staff and clients.
Customizable Reports: Generate tailored reports and analytics dashboards to track business performance, inventory utilization, and financial trends.
No Setup Fees: GoodShuffle Pro does not charge any setup or implementation fees. You can upload unlimited inventory and receive onboarding support at no extra cost.
No Ongoing Maintenance Fees: All software maintenance, updates, and improvements are included in your subscription. There are no separate maintenance charges.
Free Unlimited Support: GoodShuffle Pro offers free, unlimited customer support and training for all users, not just during the trial period. This includes onboarding, ongoing support, and access to training resources at no extra charge.
Free Two-Week Trial: New users can start with a complimentary two-week trial, gaining full access to the platform’s features and support resources.
1:1 Personalized Training: Every new account receives a one-on-one onboarding session with a GoodShuffle Pro specialist. These sessions are tailored to your business needs, helping you set up your account, add inventory, and understand key workflows.
Team Training Sessions: You can schedule additional custom training sessions for your entire team, ensuring all users are comfortable with the software and their specific roles.
Step-by-Step Guides: The GoodShuffle Pro Help Center provides detailed articles and quick-start guides covering account setup, feature overviews, and best practices for early success.
Video Tutorials: Access a library of pre-recorded training videos, including modules on account management, inventory setup, sales workflows, support team functions, and reporting. These videos are recommended after your initial training and are available for self-paced learning.
YouTube Channel: An extensive collection of video tutorials and walkthroughs is available on the GoodShuffle Pro YouTube channel, covering everything from basic setup to advanced customization.
Live Chat and Email Support: Users can reach out to the support team via live chat or email for real-time assistance with any questions or technical issues.
Knowledge Base: The searchable knowledge base includes articles, FAQs, and troubleshooting tips for common scenarios.
Unlimited Support: GoodShuffle Pro offers unlimited customer support and training, ensuring that help is always available as your business grows or new team members join.
GoodShuffle Pro employs a multi-layered approach to data security, ensuring that business and client information remains confidential, integral, and available. Here are the key security measures in place:
2-Factor Authentication (2FA): Adds an extra layer of protection by requiring a second verification step during login, significantly reducing the risk of unauthorized access.
Role-Based Permissions: User access is strictly controlled based on roles (admin, full user, limited user), ensuring that sensitive information is only accessible to authorized personnel.
Password Policies: Password sharing is prohibited, and users are encouraged to use unique, complex passwords managed through encrypted password managers. This minimizes risks from shared or reused credentials.
Encryption at Rest: All data stored within GoodShuffle Pro is encrypted while on disk, protecting information even if physical storage devices are compromised.
SSL/TLS Encryption: All communications between users and the GoodShuffle Pro platform are encrypted using SSL, safeguarding data in transit against interception or tampering.
Cloudflare Protection: GoodShuffle Pro partners with Cloudflare to shield its platform from online threats such as hacking attempts and DDoS attacks, ensuring both security and performance for users and clients.
Secure Integrations: Payment processing is handled by Stripe, a PCI-compliant provider with built-in fraud detection. Accounting integration is managed through Intuit-certified QuickBooks Online, which undergoes annual security audits.
Routine Security Training: Employees receive regular training to recognize and prevent common cyber threats, including phishing, social engineering, and spoofing.
Device Security: All employee devices run up-to-date operating systems, firewalls, and antivirus software to prevent vulnerabilities from being exploited.
Need-to-Know Access: Access to supporting systems and services is limited to employees who require it for their roles, reducing the risk of internal breaches.
Penetration Testing: GoodShuffle Pro undergoes regular penetration tests and security audits to identify and address potential vulnerabilities.
API and Security Key Management: Security and API keys are routinely rotated to prevent unauthorized access.
No Storage of Sensitive Financial Credentials: GoodShuffle Pro does not store sensitive financial credentials such as credit card or bank account numbers within its system.
GDPR and Data Protection Compliance: The platform adheres to data protection regulations, ensuring that all user and client data is handled lawfully and transparently.
Encrypted Password Management: Employees use encrypted password managers to ensure unique, secure credentials for every system accessed.
Continuous Monitoring: Systems are monitored for suspicious activity, and audit logs are maintained for accountability and traceability.
Early Warning Fraud Detection: Stripe integration provides early detection of fraudulent activities, further protecting payment data.
Regular Feature Releases: GoodShuffle Pro introduces new features, improvements, and security enhancements frequently, with notable updates and feature spotlights published throughout the year. In 2025, for example, major updates and new features were announced in April and June, and the platform regularly highlights its "latest upgrades" and "exciting new updates" for users.
Continuous Improvement: The company maintains an ongoing commitment to platform enhancement, stating that they are "constantly adding new features" and working on backend improvements for security and performance.
Transparent Announcements: Updates are communicated through blog posts, newsletters, and in-app notifications. Users are encouraged to sign up for notifications to stay informed about new releases and upcoming features.
Release Notes and Feature Spotlights: Each significant update is accompanied by detailed explanations, including new functionalities (such as bulk editing, in-line inventory edits, quote expiration, and navigation changes), security enhancements, and planned upcoming features.
Security and Stability: Security updates, including enhancements to password policies, two-factor authentication, and backend protections (like Cloudflare integration), are regularly rolled out to ensure data safety and platform reliability.
User Feedback Integration: GoodShuffle Pro actively incorporates feedback from its user community, previewing upcoming features and product roadmaps during events like the annual User Summit, and allowing users to help shape future updates.
User Content Responsibility: Users are solely responsible for all content they upload, post, or use within GoodShuffle Pro. This includes all data, documents, images, and other materials added to the platform.
No Unauthorized Use: GoodShuffle Pro does not claim ownership of user-uploaded content. Users retain rights to their data, and GoodShuffle’s role is limited to providing the platform for service delivery.
Intellectual Property: While users own their uploaded data, all elements of the GoodShuffle platform itself (software, design, proprietary features) remain the intellectual property of GoodShuffle.
Account Security: Users are responsible for maintaining the security of their accounts and data. GoodShuffle is not liable for loss or unauthorized access resulting from user negligence regarding account credentials.
User Access and Export: Users can access and manage their data within the platform. GoodShuffle Pro allows users to export their data, such as client information and transaction records, as needed for business continuity or migration.
Data Retention and Deletion: GoodShuffle may establish general practices regarding data retention and storage limits. Users are notified that GoodShuffle is not responsible for deletion or failure to store data, and accounts that are inactive for extended periods may be terminated, with data deleted accordingly.
Compliance with Privacy Laws: GoodShuffle Pro’s privacy policy aligns with regulations such as the California Consumer Privacy Act (CCPA), allowing users to request information about their data and how it is shared. Users can contact GoodShuffle to access, export, or request deletion of their personal data.
GoodShuffle Pro is designed to accommodate the changing needs of event rental businesses, offering flexibility to scale operations both up and down as your organization evolves. Here are the key terms and practices for adjusting your usage:
Add or Remove Users: You can add additional users (full or limited) at any time for a monthly fee per user. Users can also be removed if your team size decreases, adjusting your subscription costs accordingly.
Modular Integrations: Optional integrations (such as QuickBooks Online and website wishlist features) can be added or removed as needed, so you only pay for what your business currently requires.
No Setup or Cancellation Fees: There are no extra fees for scaling up or down—changes to your user count or integrations can be managed directly from your account dashboard.
Monthly or Annual Plans: Choose between monthly or annual billing cycles. You can switch plans or adjust your subscription tier at any time to reflect your current operational scale.
Immediate Upgrades: Upgrades (such as adding users or integrations) take effect immediately, with charges prorated for the remaining billing period.
Downgrades and Cancellations: Downgrades or cancellations take effect at the end of the current billing period. You retain access to paid features until the period concludes, with no penalties for reducing your plan.
Unlimited Inventory and Orders: All plans include unlimited inventory items and orders, so you only need to scale your subscription when your team or integration needs change, not based on transaction volume.
No Data Loss: Scaling up or down does not affect your stored data, inventory, or order history. All business information remains accessible and intact.
Self-Service Management: All scaling actions (adding/removing users, integrations, or switching plans) can be managed instantly via your admin dashboard.
Automatic Renewal: Subscription plans for GoodShuffle Pro are set to automatically renew at the then-current rates, based on the billing period selected (monthly or annual), unless cancelled or terminated as outlined in the agreement.
Renewal Periodicity: The renewal follows the same periodicity as the original subscription—monthly plans renew monthly, annual plans renew annually.
Pricing and Changes: GoodShuffle reserves the right to update subscription rates or terms. Users may be notified of material changes via email or platform notification, with changes typically taking effect no earlier than 72 hours after posting.
User Responsibility: The account administrator is responsible for managing subscription renewals, including any additional users or features added to the account.
No Long-Term Lock-In: GoodShuffle Pro does not require long-term contracts; users can select between monthly or annual payment options and are not locked into extended commitments.
User-Initiated Cancellation: Users can cancel their subscription at any time through the platform. The cancellation takes effect at the end of the current billing period, and no further charges are applied after that period.
No Cancellation Fees: There are no penalties or fees for cancelling a subscription. Users retain access to paid features until the end of the paid period.
Refunds: Refunds are not standard policy. However, in exceptional circumstances—such as admitted miscommunication or billing errors—partial refunds may be considered at GoodShuffle’s discretion.
Data Access and Export: Upon cancellation, users are advised to export all important data (invoices, reports, client lists, etc.) before deactivation. Once the account is deactivated, access to data may be lost, and GoodShuffle is not responsible for data retention or transition after cancellation.
Account Deactivation: After cancellation, users may receive notifications to promptly deactivate their account to avoid data loss. All user content and data may be deleted after account closure, so timely backup is essential.
GoodShuffle Pro adheres to a range of industry and regulatory compliance standards to ensure data security, privacy, and operational integrity for event rental businesses.
PCI DSS Compliance: GoodShuffle Pro is PCI DSS compliant, ensuring that payment card data is processed and stored securely. The platform uses Stripe for payment processing, which is PCI Level 1 certified, and does not store sensitive financial credentials such as credit card or bank account numbers within its own system.
GDPR Compliance: The platform complies with the General Data Protection Regulation (GDPR), providing users with rights to access, export, and delete their personal data. GoodShuffle Pro’s privacy policy and data handling practices are designed to meet GDPR requirements for data protection, consent, and transparency.
Data Encryption: All data stored within GoodShuffle Pro is encrypted at rest, and all communications are secured with SSL/TLS encryption, protecting information during transmission and storage.
Intuit QuickBooks Online Certification: GoodShuffle Pro’s integration with QuickBooks Online is Intuit-certified, meaning it undergoes annual security testing and audits to ensure safe and compliant data handling for financial transactions.
Cloudflare Security: The platform is protected by Cloudflare, which provides additional safeguards against DDoS attacks and other online threats, enhancing both security and uptime.
Role-Based Access Control User access is managed through strict role-based permissions, ensuring that only authorized personnel can access sensitive information.
2-Factor Authentication (2FA): GoodShuffle Pro supports 2FA for user accounts, adding an extra layer of login security.
Routine Security Training and Audits: Employees undergo regular security training, and the platform is subject to routine penetration tests and security audits to identify and address vulnerabilities.
GoodShuffle Pro
By Goodshuffle, INC
