Name: Enghouse CCaaS
Brand: Enghouse Interactive
SKU: 6317012509fb84d1187f7973
Rating: 4.4 (134 reviews)

Network Status: Online

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Enghouse CCaaS

By Enghouse Interactive

Alternatives

Categories Associated

Contact Management Software

Pricing Overview

Enghouse CCaaS offers a flexible pricing model based on concurrent licensing, making it accessible to businesses of various sizes. According to the information provided, the standard package for Enghouse CCaaS is priced at $109 USD per concurrent agent. This voice-centric contact center solution includes advanced routing capabilities. The pricing structure allows organizations to optimize their costs by paying only for the maximum number of agents working simultaneously rather than for each individual user.

Enghouse CCaaS Pricing

View Pricing Plans

Standard

$ 109

Per User Per Month

Last updated on: 11th Nov 2024

A voice-centric contact center with advanced routing capabilities
Per Concurrent Agent Price
Voice/voicemail
Integrated Softphone
Callback (IVR and Web)
Self-service IVR
Reporting and Dashboards
Audio Recording
Recording Storage : 90 Days
Supervisor Agent Assistance
Low-code Call Flow Design
Post Call Survey
Quality Management/Event Search & Playback
UC Connectors
24/7 Support
API Access

Advanced

$ 139

Per User Per Month

Last updated on: 11th Nov 2024

An omni-channel contact center for the best customer experience
Per Concurrent Agent Price
Voice/voicemail
Integrated Softphone
Chat
Email
Video
Callback (IVR and Web)
Self-service IVR
Reporting and Dashboards
Audio Recording
Screen Recording
Recording Storage : 90 Days
Supervisor Agent Assistance
Low-code Call Flow Design
Post Call Survey
Quality Management/Event Search & Playback
Quality Management/Agent Evaluation
UC Connectors
24/7 Support
API Access