Delivery Trust
By Identillect Technologies
Ease of Use: Many users praise Delivery Trust for its straightforward interface, particularly appreciating its Gmail plugin, which simplifies the process of sending encrypted emails. They mention that it’s easy for both the sender and recipient, which improves the user experience significantly
Compliance and Security: Users highlight Delivery Trust’s strong compliance with HIPAA, which makes it particularly appealing for industries handling sensitive information, like healthcare and insurance. The platform's encryption features make it a dependable choice for secure communication
Responsive Customer Support: Several users commend the customer service team, noting that representatives are quick to respond and very knowledgeable. This support is highly valued, especially for troubleshooting and ensuring smooth operation
Cost-Effective: Delivery Trust is often seen as an affordable encryption solution. Some reviews specifically mention that it offers a good balance between cost and functionality compared to other encryption tools, making it ideal for small businesses
Occasional Technical Issues: A few users report intermittent problems with the software, particularly issues with reliability. In some cases, Delivery Trust fails to function as expected, especially when sending urgent emails, which can be frustrating for users who rely on it for business communication
Support Availability: While the customer support team is generally praised, some users have had negative experiences with delayed responses during critical times. These users found it challenging to reach support quickly, impacting their workflow when technical issues arose
Limited Advanced Features: Some users feel that Delivery Trust lacks certain high-end security integrations that competing products provide. This is generally only a concern for businesses looking for more advanced or customizable security options
