ConSol CM is a comprehensive workflow management software designed to streamline and automate various business processes. It offers a range of standard products such as CM/Ticketing, CM/Helpdesk, and CM/Complaint, which are ready to use out of the box without further programming. These products cater to different business needs, including ticket management from multiple channels, ITIL-based solutions for incident, problem, change, and asset management, and predefined processes for handling complaints and returns. For businesses with unique requirements, ConSol CM provides the flexibility to customize workflows and adapt digital processes to business changes, ensuring a lightweight and tailored solution'
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Categories4.7
Verified User Rating
Alerts / EscalationAssignment ManagementCase ManagementCorrective and Preventive Actions (CAPA)Customer Complaint TrackingFeedback ManagementIssue TrackingKnowledge Base ManagementPrioritizationQuality AssuranceReporting/AnalyticsRoutingSelf Service PortalSurvey/Poll ManagementEmailHelp DeskFAQsForumKnowledge BaseDesktop - Windows
ConSol-CM
By ConSol-CM
