Charityproud

Initial Consultation (1-2 weeks): Discussions to understand your organization’s needs.

Data Migration & Setup (2-4 weeks): Importing existing data, configuring the system.

Customization & Integration (2-6 weeks): Customizing features and integrating with existing tools

Training & Testing (1-2 weeks): Training staff and testing the system.

Go-Live & Support: Launching the platform and providing post-launch support.

Flexible Data Fields: Custom forms and fields to match your data requirements.

Workflow Customization: Modify processes such as donation tracking, event management, and reporting.

Integration: Connect with third-party tools like payment gateways, email marketing, accounting software.

User Roles & Permissions: Custom roles to control access levels.

Branding: Custom branding options for the donor portal and receipts.

APIs: Available for advanced integrations and custom development.

Setup Fees: Varies based on organization size and complexity, generally ranging from a few hundred to a few thousand dollars.

Monthly/Annual Subscription: License fees based on the number of users or records.

Support & Maintenance: Optional support packages often included or charged separately.

Training: Optional training sessions for staff, which may incur additional charges.

Additional Modules: Extra features or modules could come at an extra cost.

Onboarding Training: Conducted via webinars, in-person sessions, or tutorials.

Ongoing Support: Available through email, phone, or chat, often included in support packages.

Resource Library: Access to online resources, guides, and FAQs.

Dedicated Account Manager: For larger organizations or custom setups.

Data Encryption: Both at rest and in transit.

User Authentication: Multi-factor authentication options.

Access Controls: Role-based permissions to limit data access.

Regular Backups: Automated backups to protect against data loss.

Compliance: Adherence to privacy standards like GDPR, CCPA, and others.

Secure Hosting: Cloud hosting with robust security protocols.

Charityproud releases updates on a regular weekly schedule.

Updates include new features, improvements, and bug fixes.

Detailed release notes are published weekly, covering components like CharityEngine, Web Forms, Campaign Mailer, Peer-to-Peer fundraising, and APIs.

A bi-monthly patching window exists for non-critical updates such as performance enhancements, security fixes, and minor feature improvements.

The update process is structured to minimize downtime and operational disruption.

Nonprofits retain full ownership of all data stored in Charityproud.

Organizations can export their data at any time, ensuring complete control and flexibility.

Data portability supports easy migration, backup, and compliance needs.

Cloud-based access allows users to retrieve their information anytime and from anywhere.

The policy emphasizes transparency, security, and operational independence for nonprofits.

Charityproud offers easy account scaling based on the number of records or contacts in the database.

As an organization grows and adds more records, the account automatically moves to the next pricing tier without requiring system changes or downtime.

Pricing tiers are structured by record count, for example:

• Up to 1,000 records: approximately $90–$100/month

• 1,001 to 5,000 records: approximately $150–$180/month

• 5,001 to 15,000 records: approximately $250–$300/month

• 15,001 to 30,000 records: approximately $350–$450/month

Custom quotes are available for organizations with more than 30,000 records.

This tiered pricing model allows nonprofits to scale their subscription cost according to their database size, ensuring they pay only for what they use.

It also implies that organizations can scale down if their record count decreases, adjusting their plan accordingly without switching platforms or experiencing service interruption.

Charityproud pricing is subscription-based with monthly billing aligned to the number of contacts.

Implementation fees apply depending on the tier, generally ranging from $500 to $1,000 for initial setup and training.

Contracts typically renew automatically unless the nonprofit provides notice within a specified period before renewal.

Cancellation usually requires advance written notice, often 30 days, to avoid automatic renewal charges.

There is no indication of long-term lock-in; nonprofits can adjust their plans monthly based on record count changes, suggesting flexible contract terms.

Additional costs may apply for customizations, data migration, or advanced training beyond standard support.

Privacy Shield Certification: Charityproud’s parent company, Alboddo Technology, is Privacy Shield certified. This certification demonstrates preparedness to manage data in accordance with the EU-U.S. Data Privacy Framework, which governs the transfer and protection of personal data between the European Union and the United States.

General Data Protection Regulation (GDPR) Compliance: Charityproud complies with GDPR requirements, ensuring that donor and constituent data is handled in line with stringent European data protection laws. This includes respecting data privacy rights, securing consent where necessary, and maintaining robust data security measures.

EU-U.S. Data Privacy Framework Compliance: Alboddo Technology also complies with the updated EU-U.S. Data Privacy Framework, reflecting adherence to modern standards for cross-border data transfers and privacy protections.