Callroute

Callroute is a robust cloud-based platform that transforms Microsoft Teams into a full-featured business phone system. It offers Direct Routing with PSTN connectivity, enabling seamless internal and external calling. The platform supports multi-tenant Teams management, automated provisioning, granular role-based access control, and unified number management. Callroute integrates with existing PBX systems, SIP devices, and contact centers, allowing hybrid voice setups. It includes advanced call recording, analytics, and AI-powered sentiment analysis. With a user-friendly portal and scalable architecture, Callroute simplifies voice management across global enterprises, public agencies, and MSPs, delivering flexibility, security, and cost efficiency.