Builder Prime
By Builder Prime
Here's the typical implementation process for Builder Prime software:
Subscription: Choose and purchase a suitable Builder Prime plan.
Initial Access: Gain immediate access to the software upon subscription.
Out-of-the-Box Usage: Start using Builder Prime immediately with default settings based on proven contractor workflows.
Free Onboarding Assistance: Utilize the offered free onboarding help from Builder Prime experts.
Best Practices Implementation: Learn and apply recommended best practices for your specific contracting business.
Customization: Gradually tweak settings to match your specific operations over time.
Optional Expert Assistance: Request step-by-step instructions via screen-share meetings if needed.
Self-Help Resources: Consult comprehensive self-help materials and documents provided with the subscription.
Ongoing Fine-Tuning: Continue to adjust and optimize the software as you become more familiar with its features.
Integration Capabilities: Builder Prime integrates with a wide range of third-party applications, enhancing its customization potential for different business needs. It supports integrations with popular platforms like QuickBooks, Zapier, Gmail, Google Calendar, CompanyCam, and more. This allows businesses to maintain a seamless workflow between Builder Prime and other tools they are already using.
Customizable Features: The software offers customizable features such as client tracking, contract management, quote management, time management, and sales management. These features can be tailored to meet the specific operational needs of different contracting businesses.
Customized Estimates and Contracts: Builder Prime allows for the creation of customized, branded, professional estimates, contracts, invoices, and change orders. This customization extends to the ability to print out or electronically present these documents, complete with e-signatures captured from any mobile device.
Industry-Specific Customization: The platform is specifically designed for contractors, with tools and features that can be customized for various contractor services such as window and door installation, roofing, siding, and more. This specialization ensures that the software can be finely tuned to the unique demands of different contractor sectors.
Workflow Automation: Builder Prime includes workflow automation tracks designed specifically for the construction industry, which can be customized to fit the unique workflow of any contracting business.This helps in reducing the need for multiple software solutions by integrating essential functions into one platform.
Subscription Plans: Builder Prime offers subscription plans starting at $79.20 per month. These plans are scalable depending on the size of the business, ranging from small contractors to large enterprises with multiple locations.
E-Signature Overage Charges: While each subscription plan includes a number of free e-signature requests, there is an additional overage charge for each e-signature request beyond the included allotment.
Additional Users: Each subscription plan includes one Office User. Adding more Office Users incurs a small monthly fee, and adding Field Users costs $10 per user per month.
Annual Renewal Discount: Opting for annual renewals instead of monthly renewals provides a 20% discount on the subscription, but the base subscription amount is paid upfront for the year. Additional users and e-signature requests still benefit from the 20% discount even when billed monthly.
Fast, Friendly Email Support: Builder Prime responds to email inquiries on the same business day, typically within just an hour or two, providing quick and efficient support for any issues that may arise.
Live Chat Support: For urgent requests during business hours, Builder Prime offers live chat support, allowing users to communicate directly with a representative for immediate assistance.
Dedicated Account Manager: Users can benefit from the expertise of a dedicated account manager who understands the specifics of their business. This manager provides customized support and best-practice recommendations to maximize the effectiveness of Builder Prime.
Phone Support and Live Screen Sharing: When more in-depth assistance is needed, users can call for phone support during U.S. business hours. Builder Prime also offers the option of live screen-sharing sessions for enhanced service.
Remote Training for Key Employees: Builder Prime allows businesses to designate specific employees for special training, turning them into in-house experts on the software. This helps ensure that there is always someone available who can assist other team members with the software.
Data Security Protocols: Builder Prime uses reasonable security measures to attempt to protect user content. However, they do not guarantee complete protection against unauthorized copying or distribution.
Privacy Policy Practices: The Privacy Policy details how Builder Prime collects, uses, and shares information. It emphasizes the importance of personal privacy and outlines the practices regarding information collection and usage.
Builder Prime frequently updates and adds new features to its software. The management of these updates is designed to ensure that users always have access to the latest functionalities and improvements.
Data Ownership: The terms of service suggest that the customer retains ownership of their data. The agreement refers to Your Personal Information and your personally identifiable information, implying that the data belongs to the user.
Data Protection: Builder Prime commits to not publishing, sharing, modifying, exporting, or copying any of the customer's personal information, except as specified in the Terms of Use and Privacy Policy.
Data Confidentiality: The terms emphasize that users are responsible for maintaining the confidentiality of their accounts and any subaccounts they create.
Data Transfer Assistance: The case study indicates that Builder Prime offers assistance in transferring data from previous systems. The customer only needed to provide their company and customer information, and Builder Prime handled the rest of the data transfer process.
Data Usage: While Builder Prime commits to protecting personal information, the terms suggest that they may use data in aggregated or anonymized forms for improving their services or as otherwise specified in their Privacy Policy.
Builder Prime's terms for scaling up or down as organizational needs change are flexible and designed to accommodate the growth or reduction in business scale. The software allows for the addition of more Office Users or Field Users with a small monthly fee, ensuring that businesses can adjust their usage based on current needs. Specifically, adding more Office Users incurs a small monthly fee, and adding Field Users costs $10 per user per month
Automatic Renewal: Builder Prime subscriptions are automatically renewed at the end of each subscription period at the level initially selected by the user. This auto-renewal ensures that the subscription continues without interruption.
Recurring Billing: The subscription involves recurring charges as agreed upon during the subscription initiation. By agreeing to the terms, users accept responsibility for all recurring charges until the subscription is canceled.
Cancellation Policy: Users can cancel their subscription by logging into their account and following the instructions provided for cancellation. Alternatively, users can email Builder Prime at [email protected] to initiate the cancellation.
No Prorated Refunds: Upon cancellation, users are not eligible for a prorated refund of any portion of the subscription fee paid for the current subscription period.
Change of Payment Method: Users have the option to change their payment method through their account settings at any time.
General Data Protection Regulation (GDPR): If Builder Prime operates in the European Union or serves EU customers, it would need to comply with GDPR, which governs the protection of personal data.
Payment Card Industry Data Security Standard (PCI DSS): If Builder Prime handles payment card information, it would need to comply with PCI DSS requirements to ensure the security of cardholder data.
Construction Industry Standards: There might be industry-specific standards and regulations for construction management software, such as those set by organizations like the Construction Industry Institute (CII) or the American Institute of Constructors (AIC).
Data Privacy Laws: Depending on the jurisdiction, Builder Prime would need to comply with relevant data privacy laws and regulations, such as the California Consumer Privacy Act (CCPA) in the United States.
Accessibility Standards: Compliance with accessibility standards, such as the Web Content Accessibility Guidelines (WCAG), may be required to ensure that Builder Prime is accessible to users with disabilities.
