Bright Pattern

Bright Pattern offers several pricing plans to cater to different business needs. The starting price is $70 per agent per month for the Voice Select plan, which includes features like IVR, skills-based ACD, predictive dialing, and call recording. The Professional plan, priced at $100 per agent per month, adds omnichannel capabilities such as web chat, email, SMS, and mobile engagement. The Premium plan, at $140 per agent per month, includes advanced features like work item routing, screen recording, and social messengers. Bright Pattern also offers a free trial, allowing potential customers to evaluate the software before committing to a subscription.