Develop a tailored implementation plan based on the restaurant's requirements.
Set up basic account settings, including company details and preferences.
Ensure all employee information is accurate and complete.
Set up roles, departments, and locations as needed.
Follow the 7shifts Payroll Setup Guide to ensure correct integration (refer to ).
Conduct training for employees on how to use the mobile app and other features.
Make necessary adjustments based on feedback and testing results.
Monitor usage and provide ongoing support to address any issues.
Optimize settings and features to ensure the system continues to meet the restaurant's needs.
The entire implementation process, including training and adjustments, typically spans 1 to 2 weeks, but this can vary based on the size of the restaurant and the level of customization needed.
Company Settings: Users can customize their account by uploading a company logo and setting the company name, personalizing the software's appearance .
Account Structure: 7shifts allows for the creation of custom Locations, Departments, and Roles, enabling businesses to organize their workforce according to their specific operational structure .
Dayparts: Businesses can create custom categories under Locations, such as AM/PM or Breakfast/Lunch/Dinner, allowing for more granular scheduling and management .
Time Clocking Customization: Admins and managers can customize how they view, add, and edit time punches, adapting the system to their preferred time-tracking methods .
Industry-Specific Features: 7shifts is built specifically for the restaurant industry, offering tailored features like task management and tip management that cater to the unique needs of foodservice businesses .
Scalability: The software can be customized for various business sizes, from single-unit independent operators to multi-unit locations .
Integration Capabilities: 7shifts can integrate with popular restaurant POS systems and payroll providers, allowing businesses to create a customized ecosystem of tools .
Tiered Plans: With options ranging from a free plan to more comprehensive paid plans (Appetizer, Entrée, The Works, Gourmet), businesses can choose the level of functionality that best suits their needs and budget .
Employee Lifecycle Management: The platform aims to cover the entire employee lifecycle, from hiring to termination, allowing businesses to customize their approach to workforce management .
7shifts offers a range of pricing plans and additional services that come with specific fees. Here's a detailed breakdown of the potential additional costs associated with using 7shifts:
No Initial Setup Fees: There are no explicit setup fees mentioned for standard plans. Users can start using the software immediately after signing up.
Gourmet Plan: $135 per month per location, includes advanced compliance, employee management tools, and business insights.
Task Management: $12.99 per month per location, for centralized task management.
Payment Methods: Payments can be made via credit card or ACH (automatic bank withdrawals).
Overview: 7shifts Academy is a free online learning platform designed specifically for restaurant workers, owners, and operators. It offers structured courses that cover various aspects of restaurant management.
Availability: Courses are on-demand, allowing users to start and complete them at their own pace.
Content: The guide covers essential steps for setting up and managing the 7shifts account, including configuring settings, importing employee data, and setting up schedules.
Training Sessions: Personalized training sessions for administrators and managers to ensure they are comfortable using the platform.
7shifts employs a comprehensive set of security measures to protect customer data, ensuring that sensitive information is kept safe and secure. Here are the key security practices and protocols they have in place:
Encryption in Transit and at Rest: 7shifts encrypts all financial data and other sensitive information both in transit and at rest to protect against unauthorized access and breaches. This ensures that data is secure when being transmitted over the internet and when stored on servers.
Firewall Protection: 7shifts uses advanced firewall protection to prevent unauthorized access to their network. This adds an additional layer of security to safeguard customer data.
Multi-Factor Authentication (MFA): MFA is implemented to add an extra layer of security, requiring users to verify their identity through multiple methods before gaining access to the system.
Incident Response Plan: The company has a robust incident response plan in place to quickly address and resolve any security breaches or incidents. This ensures that any threats are contained and mitigated promptly.
Regulatory Compliance: 7shifts adheres to relevant data protection regulations and industry standards, ensuring that their security practices meet or exceed legal requirements.
The company maintains a dedicated "Updates & Releases" section on their knowledge base, suggesting a structured approach to releasing and communicating updates.
Updates are planned and scheduled in advance. For example, the 7tasks update was announced on November 25, 2023, for release on November 28, 2023.
They provide detailed information about what's new or changed in each update.
Some updates may affect specific components of the platform, such as the 7tasks module.
Data Ownership:
7shifts recognizes that the data collected through their platform belongs to their customers. As stated in their privacy policy, when 7shifts collects, uses, and discloses Personal Information on the instructions of their customers, they act as a service provider or data processor, processing personal information on behalf of their customers. This implies that the customers retain ownership of their data.Data Portability:
7shifts complies with data portability requirements, particularly as outlined in GDPR regulations. Specifically:
Right to obtain and reuse personal data: Individuals have the right to obtain and reuse their personal data for their own purposes across different services.
Data export capabilities: While not explicitly stated, it's implied that 7shifts provides mechanisms for customers to export their data, allowing them to transfer it to other services if needed.
GDPR compliance: As part of their GDPR compliance, 7shifts supports the right to data portability, which allows individuals to receive their personal data in a structured, commonly used, and machine-readable format.
Customer control: 7shifts' approach suggests that customers have control over their data, including the ability to access, correct, or delete it as needed.
These tiered plans allow businesses to choose a subscription that fits their current needs and budget, with the option to upgrade or downgrade as their requirements change.
These add-ons allow businesses to scale specific functionalities without committing to a higher-tier plan.
7shifts does not require long-term contracts, providing the flexibility to cancel at any time. If a business decides to cancel, they will be billed for the current month but will not incur further charges if they are not under a contract. This policy reduces the financial risk for businesses and allows them to adjust their usage of 7shifts based on their current circumstances.
Employee Engagement Tools: Features like engagement statistics and leaderboards help lower employee turnover by up to 13%.
Fees are non-refundable.
To cancel, customers need to book a call with 7shifts support.
Disputed amounts will be discussed in good faith to resolve the issue.
Amendments become effective on the date of notification or posting, whichever is earlier.
7shifts helps restaurants comply with Fair Workweek laws, which are designed to provide employees with predictable work schedules. The software includes features like advanced notice of schedules, shift swapping, and tracking of schedule changes.
The platform provides automated alerts for breaks and overtime, ensuring that employees take mandatory breaks and do not exceed overtime limits. This helps prevent labor law infractions and unbudgeted labor costs.
7shifts supports compliance with specific labor laws in various jurisdictions, including New York, California, Washington D.C., Philadelphia, and Illinois. The software includes advanced compliance rules for these regions, covering aspects like overtime pay rates, breaks, and Fair Workweek schedules.
The 7punches time clock app integrates with 7shifts scheduling to ensure accurate timesheets and payroll. This integration helps prevent time theft and ensures that only scheduled employees can clock in, reducing payroll errors and compliance issues.
7shifts provides labor exception reports that highlight potential labor law violations, such as missed breaks or unauthorized overtime. These reports help managers take corrective actions promptly.
The software allows users to set effective wage dates to automatically comply with new minimum wage laws. This feature ensures that employees are paid according to the latest wage regulations.
