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Streamlined Procurement and Bidding Process: Many users appreciate how 12Build centralizes communication and document management, eliminating scattered emails and outdated spreadsheets. This feature saves time and simplifies workflows
Comprehensive Database: The platform provides access to Europe's largest database of subcontractors, allowing users to quickly find construction partners based on expertise, specialization, and other filters
Time Savings: Users report up to 60% time savings in partner selection and communication due to the platform's streamlined processes
Ease of Collaboration: General contractors and subcontractors benefit from clear quotation requests and structured communication, making collaboration more effective
Scalability and Flexibility: The software supports international operations, including the ability to manage foreign numbers for remote employees. This has been particularly helpful for companies expanding into new markets like Belgium and Germany
Pricing Concerns: Some users feel that the annual subscription fee starting at €1000 is expensive compared to alternatives offering similar features
Limited Customization: The software lacks customizable templates or reports for specific user needs, which can be a limitation for companies requiring tailored solutions
Complexity in Onboarding: While the platform is efficient once set up, initial onboarding can be challenging for new users unfamiliar with digital tools or procurement platforms
Performance Issues: Past reviews mention occasional downtime or bugs during updates, which disrupted daily operations. However, these issues were resolved after switching to better integrations like Aircall
Learning Curve: Some users find certain modules (e.g., service agreement tracking) cumbersome and time-consuming to navigate, particularly when managing large volumes of data
