Name: TherapyAppointment
Brand: TherapyAppointment
SKU: 6890f5f63b593d162cbbc776
Rating: 4.1 (109 reviews)

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TherapyAppointment

By TherapyAppointment

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Mental Health Software

Overview of TherapyAppointment Software Company

TherapyAppointment is a cloud-based, HIPAA-compliant electronic medical record (EMR) and practice management platform designed specifically for mental health professionals. It offers tools for scheduling, billing, charting, telehealth, and client communication. The company operates under the legal name Psych Select Software LLC and is headquartered in Mills River, North Carolina.

Founding and Growth

Founded: 2005 by Dr. Bill Whitehead, a practicing therapist who built the software to solve administrative challenges in his own clinic.
Growth: Started as a small tool for colleagues in Dallas and grew organically to serve over 50,000 therapists across the U.S.
The company has evolved from a solo-practice solution to supporting group practices, universities, and training centers.

Funding and Valuation

Funding: TherapyAppointment is privately held and unfunded, meaning it has not raised venture capital.
Valuation: Estimated revenue is under $5 million annually, with a small team of 10–25 employees.
Despite its modest size, it competes with larger platforms like eClinicalWorks, Clinicient, and SimplePractice.

TherapyAppointment provides a comprehensive suite of tools for mental health professionals:

Core Features:

Scheduling & Reminders: Drag-and-drop calendar, automated text/email reminders.
Client Portal: Secure access for clients to schedule, pay, and communicate.
Billing & Claims: Integrated payment processing, insurance claim automation.
Charting & Notes: Customizable templates for session documentation.
Telehealth: HIPAA-compliant Zoom integration.
Reports & Analytics: Financial summaries, session tracking, and demographic insights.
Security: 256-bit encryption, 2FA, role-based access, and nightly backups

Acquisitions and Product Expansion

Product expansion has focused on:
- Telehealth integration
- Client self-scheduling
- Photo ID scanning for chart creation
- Enhanced reporting tools

TherapyAppointment AI and New Features

Recent updates include:

Improved intake form builder
Expanded ERA support
Customizable chart note templates
Role-based permissions for group practices
System status dashboard and real-time alerts

Updates are rolled out weekly or bi-weekly, with major releases quarterly

Company Culture and Values

TherapyAppointment emphasizes:

Accessibility: Making therapy available to all, regardless of background.
Social Responsibility: Donates a portion of profits to mental health and addiction charities.
Diversity & Inclusion: Supports therapists and clients across all identities and abilities.
Empathy & Support: Built by therapists for therapists, with a strong focus on reducing stigma.

The team includes therapists, engineers, insurance specialists, and support staff, led by founder Dr. Bill Whitehead and COO Heather Kuhn.

User Base and Community

Serves solo practitioners, group practices, universities, and training centers.
Estimated 50,000+ users across the U.S.
Active community engagement through:
- Webinars
- Help center
- Blog and free e-books
- “Find a Therapist” tool for public access