ScionHealth
By ScionHealth
ScionHealth's integration of Loyal’s CRM tool has been praised for improving patient engagement and increasing the number of scheduled Medicare Annual Wellness Visits (MAWVs). The platform allows for seamless online scheduling and targeted outreach, helping to close care gaps for at-risk populations such as those with diabetes and hypertension
ScionHealth has also received positive feedback for the CRM's ability to create customized campaigns tailored to specific markets. This flexibility allows them to address the unique needs of different patient populations across their hospital network, which spans multiple states
The partnership with Cadence for Remote Patient Monitoring (RPM) has been well-received, particularly for managing chronic conditions like hypertension, diabetes, and heart failure. Patients benefit from personalized care at home by using smart devices to track vital signs, which are then monitored by healthcare teams in real-time
While the integration of new technologies like RPM has been largely positive, there have been some concerns about the additional workload it may place on clinicians. As RPM tools become more widespread, clinicians may require further training to manage the increased data flow from wearables and remote monitoring devices, which could add to their already heavy workloads
Some reviews have pointed out that relying on external vendors like Loyal for CRM capabilities can create challenges when it comes to maintaining control over patient engagement strategies. While Loyal’s CRM tool has proven effective, there is always a risk associated with outsourcing critical functions like patient outreach and engagement