OwnerRez

Comprehensive functionality: Users praise OwnerRez for its wide range of features that integrate various aspects of vacation rental management

User-friendly interface: Many users find the software easy to use and navigate, despite its extensive capabilities.

Excellent customer support: The company is frequently commended for its responsive and helpful customer service.

Continuous improvement: Users appreciate that OwnerRez regularly updates and enhances its features based on user feedback.

Integration capabilities: The software's ability to integrate with major booking platforms like Airbnb, VRBO, and Booking.com is highly valued.

Time-saving: Many users report that OwnerRez significantly improves their efficiency and saves them time in managing their properties.

Customization options: The software is praised for its flexibility and ability to be tailored to specific business needs.

Learning curve: Some users mention that there's a steep learning curve initially, especially when setting up multiple properties.

Setup process: A few users found the initial setup process to be time-consuming, though they often noted it was worth the effort.

Response time for general inquiries: While customer support is generally praised, some users mentioned that responses to general email inquiries can take a day or two.

Occasional bugs: Some users reported experiencing bugs or glitches, particularly after updates, though these seem to be relatively rare complaints.