LEX Reception is a virtual receptionist and client communication service designed to help businesses manage inbound calls, messages, and appointment scheduling efficiently. Tailored especially for legal, healthcare, and professional service firms, it provides 24/7 live answering, call routing, lead capture, and CRM integration. LEX Reception ensures that no client inquiry goes unanswered, enhancing responsiveness and client satisfaction. With its mobile app and dashboard, users can track communications in real time, manage client data securely, and maintain professional customer engagement around the clock.
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Outbound follow-up call option for leads and clients Overflow call handling when your lines are busy Integrations with law-firm practice management/CRM systems Mobile app for managing messages, status, and contacts on-the-go Live chat capability for website visitors Appointment scheduling synced with calendar software Call screening based on your firm’s scriptBilingual reception (English/Spanish)24/7/365 live call answeringScalable for small to medium law firms looking to improve client intake Contact tagging and notes to better recognise returning clients Mobile presence control (available/busy status changing call handling) Personalized greetings reflecting your brand identity Real-time performance metrics for intake and conversion tracking Virtual receptionist service with trained specialists for legal practices Calendar integration and appointment slots offered by receptionists Notification alerts via text or email for messages & transfers Customizable account settings (business hours, script, user roles) Message taking with intelligent intake and information capture ForumEmailCloud, SaaS, Web-BasedDesktop - ChromebookOn-Premise - WindowsLEX Reception
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