ITC Cloud

ITC Cloud, also known as In-Telecom Cloud, is a U.S.-based provider of cloud-based communication solutions. Their core mission is to simplify business communications through VoIP phone services and cloud contact center platforms. They position themselves as a partner rather than just a vendor, emphasizing high-touch support and reliability.

VoIP Business Phone Service

• Unlimited business lines
• Desk, web, and mobile access
• Enterprise-grade features at no extra cost
• Free employee training

• 24/7/365 live customer support

   

Cloud Contact Center (ITC Cloud CX)

• Real-time analytics
• Visual call reporting
• Administrator portal
• Time management tools

• Optimized call flow for better customer experience

   

Call Tracking Software

• Designed to help businesses monitor and analyze call performance

   

Hardware and Installation

• Top-tier phones and equipment
• White-glove installation with dedicated project managers

Recent enhancements include:

• Visual call reporting for better operational insights

• Real-time analytics for call centers

• Unlimited training and support

• Seamless integration across devices