
Frill is a customer feedback management platform that enables businesses to collect, organize, and act upon user insights. It offers tools for capturing feature requests, prioritizing product roadmaps, and announcing updates, all within a unified interface.
Established in 2019 and based in Sydney, Australia, Frill was co-founded by Mike Hill and Thomas Garrood. The platform has been recognized for its user-friendly design and effective feedback collection capabilities, contributing to its steady growth within the product feedback solutions sector.
Frill provides a suite of tools designed to enhance customer feedback processes:
Surveys: Deploy Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Product-Market Fit (PMF) surveys to gather actionable insights.
Feature Request Management: Collect and prioritize customer suggestions, facilitating data-driven decision-making for product development.
Roadmaps: Visualize planned features and updates, keeping users informed about upcoming developments.
Recent additions to Frill platform include:
Multi-Language Support: Cater to a global audience by offering feedback tools in multiple languages.
Linear Integration: Seamlessly connect Frill with popular product management tools to streamline workflows.
Frill serves a diverse clientele, ranging from startups to established enterprises, seeking efficient customer feedback solutions. Users have praised the platform's intuitive interface and effective feedback management capabilities.

Frill Surveys
By Frill Independent & Bootstrapped