Employee Satisfaction: A significant number of Flutterwave employees have expressed satisfaction working at the company, with an employee rating of 4.0 out of 5 stars on Glassdoor. About 80% of employees would recommend Flutterwave as a workplace to a friend.
Ease of Use: Flutterwave's product, Rave, is noted for its simple and easy-to-navigate dashboard, which is particularly appreciated by business users for its user-friendliness.
Payment Declines and Errors: Some users have reported issues with international payments, particularly with the decline of most international payment cards. This has resulted in frustration for merchants who lose foreign clients unable to make payments due to these declines and errors.
Customer Support and Account Issues: There are serious allegations from a user who claims that Flutterwave froze their funds and failed to respond adequately when additional documentation was requested. This user experienced a complete lack of support, with the chat function becoming unavailable and their account balance showing zero, leading them to label Flutterwave as a scam.
