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You are able to use an agile strategy with ETS when providing IVR customer support to your clientele. ETS simulates real-world calls while monitoring and analysing each call's outcome to make sure your clients are getting the service you (and they!) anticipate. Use our load testing functionality to assess system capacity, our functional testing option to quickly deploy new voice infrastructure iterations, and finally, proactively monitor your service to receive alerts from ETS if anything goes wrong.
ETS is trusted by contact centers and system integrators to provide the best testing options.
Seller
Occam Networks
Call Monitoring
IVR/Voice Recognition
Call Routing
Call Center Management
Call Recording
Phone Key Input
Text to Speech
$ 1280
Per Company Per Month
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How is ETS in terms of value for money?
for my 10000 people companyHow is ETS in terms of ease of use?
for my 10000 people companyWhere in GCC does ETS software have offices?
Not available
Who are ETS software customers in the Middle East?
ETS software customers in the Middle East include various entities that utilize the software for different purposes. For instance, ETS-Lindgren has expanded its presence in the Middle East, offering local technical, project management, installation, and system integration expertise, along with access to the full resources of the company. Additionally, Hager Middle East provides solutions and services for electrical installations in residential and commercial segments, utilizing the KNX system via ETS software for building automation. These examples indicate that ETS software is used by companies involved in technical services, project management, and building automation in the Middle East.
What is ETS software local addresses?
Not available
Is ETS software platform available in Arabic?
Not available
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ETS
By Occam Networks