Excellent Customer Support: The support team is described as very responsive, helpful during onboarding, and quick to resolve issues
Real-Time Tracking & POD Access: Users appreciate features like live driver tracking and instant access to proof-of-delivery (POD), which improve customer communication and operational transparency
Cost and Time Efficiency: Many reviewers mention that eLogii helps save driver time, dispatcher time, and mileage costs, making it a valuable investment
Flexible Configuration: The system offers a wide range of configuration options, allowing businesses to tailor it to their specific delivery workflows
Confusing Terminology: Some users found the “task” system and certain filters or wording confusing at first, requiring a learning curve
Weak Customer Portal & Documentation: A few reviewers noted that the customer portal and PDF documentation could be improved for better usability
Canceled Orders Display Bug: One user mentioned that canceled orders still appeared on the screen, which could cause confusion
