Comet Backup is a privately held data security software company based in Christchurch, New Zealand, specializing in fast, secure, and re-brandable backup solutions for IT service providers and businesses. The company’s flagship product, Comet Backup, is a versatile all-in-one backup platform that emphasizes flexibility, control, and ease of use. With a team size of 11–50 employees, Comet serves clients in over 120 countries and supports its software in up to 15 languages, positioning itself as a global player in the backup and disaster recovery market.
Comet Backup was founded in 2015 and officially launched its product in February 2017. The company’s roots trace back to the early 2000s, when its founders provided data backup and recovery services, gaining deep industry experience. After a successful exit from a previous venture, the team launched Comet Backup, driven by customer demand and a clear understanding of the IT service provider market. Their customer-centric, relationship-driven approach has enabled rapid growth, making Comet one of the fastest-growing backup companies globally and the only major player in the Southern Hemisphere. Most of its clients are IT intermediaries and MSPs in the US and Europe, with a reputation for disrupting a traditionally transactional industry by focusing on white-label, customer-friendly solutions.
The company’s growth has been organic, leveraging industry experience and customer relationships rather than large-scale venture capital. Its founders previously developed and exited other technology companies, which may have provided seed capital and expertise for Comet’s launch and expansion.
Centralized management console (self-hosted or Comet-hosted).
Support for a wide range of backup types: files, folders, disk images, databases, virtual machines (VMware, Hyper-V), Microsoft 365, and Synology NAS.
Storage-agnostic architecture: compatible with local, private, and public cloud storage providers (AWS, Azure, Google Cloud, Wasabi, Backblaze, and more).
White-label and multi-tenancy options for MSPs.
Incremental forever backup technology for efficiency and speed.
End-to-end encryption and strong security controls.
Customizable retention policies, real-time monitoring, and comprehensive reporting.
Comet Backup has expanded its product through strategic partnerships, notably with Wasabi Technologies, to offer integrated cloud storage. This collaboration allows users to manage both backup and storage through a unified interface and billing system, simplifying operations for IT providers. The company has also focused on integrating with industry tools like Backup Radar for enhanced monitoring and reporting, further expanding its ecosystem.
Comet Backup maintains a rapid development cycle, releasing quarterly updates with new features and enhancements. Recent releases have introduced direct disk image restores to Hyper-V and VMware environments, improved management console usability, advanced Windows metadata support, and better handling of storage vault locks. These updates reflect Comet’s commitment to addressing real-world IT challenges and continuously improving its platform for MSPs and business clients.
Comet Backup is known for its open, collaborative, and supportive company culture. Employees describe the environment as friendly, family-like, and highly communicative, with a strong emphasis on feedback, learning, and personal growth. The leadership team, including General Manager Josh Flores and CTO Mason, is approachable and values transparency. Comet prioritizes cultural fit in hiring, encourages creativity (as seen in their playful space-themed branding), and fosters a sense of belonging and empowerment among staff.
Comet Backup’s user base spans over 120 countries, with a strong focus on IT service providers, MSPs, and businesses seeking customizable backup solutions. The company has built a loyal community by offering a white-label platform that allows partners to rebrand and resell the service as their own. Comet’s customer-centric approach, transparent pricing, and responsive product development have earned it recognition as a “Momentum Leader” by G2 and awards for customer support and affordability. The company actively engages with industry groups such as The ASCII Group, reinforcing its commitment to supporting and learning from the MSP community.
