Callmaker is a cloud-based contact center solution that optimizes sales operations with an outbound dialer system, inbound call capabilities, appointment booking, e-signing, and "Autopilot" feature. It connects agents with potential customers, offers personalized numbers, call forwarding, and call blending, and integrates with over 6,000 other systems and applications through Zapier. The platform also provides robust monitoring and reporting tools.
36
Features3
Categories4.8
Verified User Rating
AI/Machine LearningAPIActivity DashboardActivity TrackingAgent InterfaceAlerts/NotificationsAnswering Machine DetectionAuto-DialerAutomatic Outbound DialerBlended Call CenterCRMCall Center ManagementCall DispositionCall List ManagementCall LoggingCall MonitoringCall TrackingCall TransferCustomer DatabaseCustomer HistoryOutbound dialer systemInbound call managementCloud-based contact center solutionE-signing capabilitiesAppointment booking functionalityMulti-view web interface for schedulingB2B and B2C sales supportReal-time monitoring of agent activitiesAutopilot feature for task automationPersonalized phone numbersPersonal inbound numbers for agentsTwo-factor authentication (2FA)Receipt/voucher generationMessage templatingSMS conversation capabilitiesArchived list searchingEmailHelp DeskForumCloud, SaaS, Web-BasedOn-Premise - WindowsOn-Premise - Linux
Callmaker
By Callmaker
