The implementation of Arketa is designed to be smooth, fast, and highly supportive, especially for wellness businesses transitioning from older platforms like Mindbody. Here's a typical step-by-step process:
Demo & Consultation: The process begins with a personalized demo where Arketa’s team assesses your business needs, current software, and goals.
Account Setup: Once you sign up, Arketa helps you set up your account, including studio details, staff profiles, class schedules, pricing options, and branding elements like logos and colors.
Data Migration: If you're switching from another platform, Arketa assists with importing client data, memberships, and historical bookings to ensure continuity.
Customization: You’ll configure your booking widgets, branded website, and mobile app to match your studio’s look and feel. This includes setting up intake forms, lead capture tools, and marketing automations.
Training & Onboarding: Arketa offers onboarding webinars and live support sessions to walk you through features like scheduling, client communication, and reporting. These sessions are typically 45 minutes and cover everything from marketing setup to community building.
Launch: Once everything is configured, you can go live. Arketa’s support team remains available via chat, email, and Zoom to assist with any post-launch adjustments.
Optimization: After launch, you can continue refining your setup using Arketa’s analytics dashboard, marketing suite, and client feedback.
Timeline: Most studios can be fully implemented and operational within 1–2 weeks, depending on the complexity of data migration and customization needs.
Arketa is highly customizable and built to adapt to a wide range of wellness business models. Here are key data points that demonstrate its flexibility:
Custom Intake & Lead Forms: Arketa’s Form Builder allows studios to create tailored intake forms for different class types, private sessions, retreats, and events. You can add fields like injury history, preferences, shoe size, and goals. These forms can be embedded on websites, shared via links, or integrated into the booking flow.
Branded Scheduling Widgets: Studios can customize the look and feel of their booking widgets to match their brand colors, fonts, and layout, ensuring a seamless client experience.
Flexible Scheduling Options: Arketa supports group classes, private appointments, recurring templates, and hybrid (in-person + virtual) formats. You can manage multiple instructors and locations with automated waitlists and spot booking features.
Custom Memberships & Loyalty Programs: Studios can build memberships with unique titles, perks, billing intervals, and applicable offerings. Loyalty programs include referral campaigns, “Book a Friend” features, and promotional codes tailored to client segments.
Reporting Customization: Arketa’s analytics dashboard allows studios to choose from over 25 report types and customize which metrics appear. This includes sales, bookings, pricing performance, and client behavior.
Marketing Automation: You can create personalized email and SMS campaigns based on client data, lifecycle stages, and lead sources. Forms can automatically tag clients and trigger custom automations.
Arketa offers transparent pricing with minimal hidden fees. For individual users, the platform costs $49/month, which includes unlimited classes, video storage, and basic booking features. For studio users, pricing is customized based on business size and needs, with three tiers: Studio Core, Studio Growth, and Studio Suite.
All plans are billed monthly with no long-term commitment unless you opt for an annual plan.
Arketa provides robust training and support to ensure a smooth onboarding experience:
Weekly Onboarding Webinars: These 45-minute sessions walk new users through setup, dashboard navigation, and feature usage. Topics include email automation, community setup, and mobile app configuration.
Arketa takes data privacy and security seriously. According to its Privacy Policy, the platform implements several key measures:
These measures ensure that Arketa remains compliant with global data protection standards while safeguarding user information.
Arketa releases frequent product updates, often monthly or bi-monthly, based on user feedback and evolving studio needs. These updates include new features, UI enhancements, and performance improvements. For example, recent updates have introduced customizable mobile app homepages, new booking widgets, and expanded automation tools.
Updates are managed directly through the Arketa dashboard, where users can toggle features on and off, rearrange widgets, and apply styling changes in real time. This means studios can instantly see the impact of updates without needing developer support or downtime. Arketa also announces major updates via its blog and onboarding webinars.
Arketa’s Privacy Policy confirms that users retain ownership of their personal data and content. You have full rights to access, correct, delete, or restrict the use of your data. Arketa supports data portability, allowing users to request a copy of their data in a structured format under GDPR and CCPA/CPRA regulations.
Key points:
This ensures that studios can migrate or back up their data without vendor lock-in.
Arketa offers flexible, scalable pricing plans that allow studios to upgrade or downgrade at any time. All plans are billed month-to-month, unless you opt for an annual commitment. This means you can adjust your subscription based on seasonal demand, studio growth, or budget changes.
Arketa’s infrastructure is built to support studios of all sizes—from solo instructors to multi-location enterprises—making it easy to adapt as your business evolves.
Arketa offers flexible contract terms designed to accommodate both individuals and studios:
Monthly Plans: All standard plans renew month-to-month by default. You can upgrade or downgrade at any time without penalties.
Annual Plans: If you opt for an annual plan, you commit to a full year of service. Some promotions (like giveaways) may require a 1-year or 2-year contract paid upfront.
Arketa adheres to several key compliance and data protection standards:
GDPR (General Data Protection Regulation): Arketa complies with GDPR for users in the EU, including rights to data access, correction, deletion, and portability
These measures ensure Arketa meets modern standards for privacy, security, and regulatory compliance.
